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Upgraded to Watchout 6 - now getting video issues

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Hey there -

Asking for a friend so I don't have all the info, but they upgraded to WO6 and now the computers and video that ran great under WO5 are having a lot of laggy video.

Any thoughts on what might be causing this?

Thank you

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I think I might be the friend in Chicago in this situation... or if it's a coincidence, I'm having a similar issue. We upgraded from WO 5.2.2 straight to 6.4.

The production computer (Windows 7), display computer (Windows 7), and projectors (two Sanyo HF15000's) are the same. The projectors are being fed directly from DVI/HDMI from the graphics card. Test content has included 30fps and 60fps, HAP and MJPEG I think. The video stutters, lags,  refuses to play smoothly on WO6.4, though they played just fine under WO5.2.2

Additionally, when we push an update (Control-D), the production computer crashes. So that's fun.

Any thoughts appreciated, or any additional diagnostic tools I can throw at this thing to help figure out what's going on.

---Additional Info---

The full windows 7 tweaking guide was followed for the display computer.

I don't believe this to be a content-related issue because setting up 6.4 on my laptop (Windows 10), a different display computer (Windows 10), and hooking it to my HD monitor plays back all of the content just fine. In fact, in can play all of the test files at once, with some opacity tweening and chroma keying thrown in.

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A shot in the dark - my upgrade method from WO 5 to WO6 would be to uninstall WO5 and QuickTime from production and display.Then reinstall 6 with no Quicktime

I've delivered 3 shows on 6.4  in Windows 7 so far, one of which had an enormous amount of content all in HAP and HAP Q.

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