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Production Machine - HAP Playback - "Unable to render DS video"


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I am running into an error while playing back HAP files. The HAP file will not play in the preview window, but it plays successfuly on the display computer. This is allowing us smoother playback but it is now more difficult to edit.

The error I am running into is "From video 'file location of media folder of media list' Error: Unable to render DS video"


There are no external HAP drivers downloaded.



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