Member Popular Post Decibel Posted July 13 Member Popular Post Report Share Posted July 13 Has anyone updated watchpax 62 for Version 7? 1 Quote Link to comment Share on other sites More sharing options...
Popular Post Magda Posted July 15 Popular Post Report Share Posted July 15 Hi Decibel! Yes, we have a lot of users using WATCHPAX 62 with WATCHOUT 7. All new servers are delivered with WATCHOUT 7 already, if you have an older unit - the license update, and new hardware image version update are required. Please contact your local Partner or Dataton Support for more information on how to proceed . Best regards, Magda 1 Quote Link to comment Share on other sites More sharing options...
Member Popular Post Decibel Posted July 15 Author Member Popular Post Report Share Posted July 15 The version we have is R24. What I can find talked about in the forum is that it is R28. We don't even know about the versions in between. We are a rental company. We have to rent products from other companies and use them together in events. Version differences always cause problems. Why is it so difficult to access these updates? 1 Quote Link to comment Share on other sites More sharing options...
Popular Post Ali Serdar Gulseren Posted July 16 Popular Post Report Share Posted July 16 I wish there was a place where we could follow current images. 1 Quote Link to comment Share on other sites More sharing options...
Popular Post gold star thespian Posted July 17 Popular Post Report Share Posted July 17 I'm still running 6.7.3 (image r25) on my venue's Watchpax 62 - it was delivered without 7 and the r28 update image support supplied doesn't seem to want to boot from USB when written using Rufus. I've asked a couple times if I need to hold a key on startup or anything like that to force a boot from USB but haven't gotten any assistance in figuring that out. It's really frustrating honestly, as I've had the image ready to go for a month now. 1 Quote Link to comment Share on other sites More sharing options...
Moderator Popular Post jfk Posted July 17 Moderator Popular Post Report Share Posted July 17 3 hours ago, gold star thespian said: I'm still running 6.7.3 (image r25) on my venue's Watchpax 62 - it was delivered without 7 and the r28 update image support supplied doesn't seem to want to boot from USB when written using Rufus. I've asked a couple times if I need to hold a key on startup or anything like that to force a boot from USB but haven't gotten any assistance in figuring that out. It's really frustrating honestly, as I've had the image ready to go for a month now. If the bootable USB stick is ready, you should simply put it in one of USB ports, then power on WATCHPAX and press F11. This will show the menu, where you need to choose USB stick created with Rufus earlier. 1 Quote Link to comment Share on other sites More sharing options...
Member Popular Post Decibel Posted July 17 Author Member Popular Post Report Share Posted July 17 Hello gold star thespian, I would be grateful if you send me the r28. software@decibel.com.tr. Thank you in advance for your help. 1 Quote Link to comment Share on other sites More sharing options...
Member Popular Post Decibel Posted July 19 Author Member Popular Post Report Share Posted July 19 I think you can't send the file. I would appreciate it if you could at least answer this question. Did you obtain the image file from the distributor you purchased the device from? They do not deliver the image file to us in Turkey. I need to send the device by cargo to the distributor, which is 750 km away from my location. Moreover, we are afraid that something might happen to him in the cargo. Also, it is ridiculous to send it to the service for every renewed image file. You can already create the same file using clonezilla. If they sent you this, I think it's a local issue. I hope someone from Dataton will find a solution or respond. 1 Quote Link to comment Share on other sites More sharing options...
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