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Dataton Support - new routines


Guest Angelica Cederin

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Guest Angelica Cederin

Hi,

Some good-to-know information about Dataton Support:

To improve our support routines, we will move over to using Jira Service Desk for all support queries starting on October 1, 2019.

The address support@dataton.com will be discontinued and all new queries sent to said address will receive an auto-reply redirecting them to the new Service Desk.

The Service Desk is part of our new Help Center, https://dataton.atlassian.net/servicedesk/customer/portals, where you, apart from requesting technical support, also can submit Bugs or Feature requests.

Best Regards,

Dataton Support Team

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