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Jacquie McHale

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  1. Hi Everyone, Dataton will be exhibiting at InfoComm India, September 18-20, in Mumbai. If you'd like to book a meeting or arrange a demo of WATCHOUT or new WATCHPAX 60 on the booth, please email meetings@dataton.com More info on Dataton at InfoComm India here. We look forward to seeing you in Mumbai! Regards, /Dataton Team
  2. Hi Everyone, If you are in Melbourne 27-29 August, please visit stand D44 at Integrate. Dataton premium partner Interactive Controls will be there ready to show you the latest -- including our new WATCHPAX 60 media server! Best regards, Jacquie /Dataton
  3. Hi everyone, We're doing some maintenance on the forum which means it may be offline for a short while on Friday August 16, starting 9am CET. Sorry for the inconvenience! Best regards, Dataton team
  4. Hi Everyone, WATCHOUT version 6.4.1 is now available for download! https://www.dataton.com/downloads/watchout Dataton WATCHOUT User's Guide (updated with keyboard shortcuts) Release notes: Dataton WATCHOUT® version 6.4.1 This version mainly contains fixes. Triggering a task in the display software, by setting an input variable, now works correctly. The remote upgrade now works on Dataton media servers that have a fixed IP address set in the startup script. Sending a "setInput" command to the display software, while it has no show running, will no longer cause a crash. Fixed multiple bugs related to multi-editing of displays. Fixed multiple bugs in the text editing dialog. Some changes could be done in the Task Window, without the user being prompted to save the show afterwards. This has been resolved. Fixed multiple bugs concerning playback of presplit images, which could result in a crash in the display software. Resolved an issue where the timecode format wasn’t changed to the selected value. The production software could crash if the selected timecode device was disconnected and timecode control was disabled. This has now been fixed. Fixed a crash bug that could occur when editing display masks. "Check Diagonal" in audio output channel assignment now works. Resolved a crash bug that could occur when a 3D model cue was copied and pasted. Fixed a potential crash bug that could occur when going online on a slow or busy network. The maximum number of decoding threads for H.264/AVC video has been limited to 8 to avoid running out of memory on servers with a high CPU core count. Happy Tuesday! Regards, Jacquie ______________________________Jacquie McHale SjödinCommunications OfficerDATATON AB
  5. Hi everyone, Just to let you know that Dataton is expanding its support of the North America market with the appointment of two highly-skilled product specialists, Jim Kellner and Bill Gillette. Both are long-time members of this forum, and Jim has moderated and responded on subjects here since the outset. For more info about the appointment of these very knowledgeable guys, please check out the press release here! Best regards, Jacquie ______________________________ Jacquie McHale Sjödin Communications Officer DATATON AB +46 (0)13 102450 Mobile +46 (0)70 3047569 Email jacquie@dataton.se www.dataton.com I www.facebook.com/Dataton I www.twitter.com/dataton I www.instagram.com/dataton
  6. Our condolences to the family, friends and colleagues of Thomas Leong from Kuala Lumpur who passed away recently. If you are a regular visitor to the forum you will no doubt recognise Thomas’ name as one of the most prolific and knowledgeable contributors here. Thank you, Thomas, for all the helpful comments, the friendly advice and sheer enthusiasm that you shared freely with us over the years. You’ll be sorely missed. /Dataton team
  7. Hi Everyone, We're pleased to announce that WATCHOUT version 6.4 is now available for download! A big thank-you to all beta testers for their invaluable feedback. https://www.dataton.com/downloads/watchout Dataton WATCHOUT User's Guide 6.4 (pdf) Release notes: Dataton WATCHOUT® version 6.4 This version contains some new features, such as MPCDI file import and task folders, and fixes some issues. Multiple Projection Common Data Interchange (MPCDI) file import You can now import display and projector calibration data from MPCDI files. Please consult the user’s guide for more information. Task folders Auxiliary timelines can now be grouped and organized into folders in the task window. The order of timelines, folders, and timelines in folders, all affect the stacking order when rendered. Dragging and dropping tasks to change their order, and place them in folders, has been reworked to be more intuitive. Custom cue colors You can now set custom colors on cues, either on different types of cues through the Preferences dialog, or on individual cues in their corresponding dialog. More new features Manual pre-roll can now be applied on all kinds of media cues, not just video and audio. You can open a capture card control panel on Dataton media servers, where applicable. The task window can now be locked, to prevent any unwanted changes in stacking order, trigger conditions etc. Improvements Cues are always rendered and pre-rolled, regardless of opacity, resulting in smoother playback in cues that are faded in. HAP video can utilize more than 16 logical CPU cores if encoded with more than 16 chunks. This can increase HAP video performance on high-end media servers. Improved overall performance on Windows 10 media servers to resolve some instances of choppy playback. The process of entering or exiting fullscreen mode has been improved. Enhanced NDI performance and stability (update to NDI 3.8) Fixes An issue with preloading from version 6.3 has been fixed. This could cause glitches and/or poor performance of any media playback, when jumping on the timeline or using play/pause cues. The production software will no longer hang if you delete a virtual display device while its corresponding media is being used in a media cue. Replacing any media cue by a DMX media no longer causes the production software to crash. The display software could turn black when connecting/disconnecting a display, if there was no show running. This has been fixed. In Windows 10, the show’s refresh rate was not set correctly on certain displays/projectors. This has been resolved. When calibrating a 3D projector while there were multiple 3D objects on different stage tiers, WATCHOUT placed the calibration points on all those objects, not just those on the same tier as the projector. This has been fixed. Timecode now works with non 44.1 kHz devices.
  8. Hi Everyone, If you are in Amsterdam, drop by our stand 12-E90, check out our new media servers and demos, then grab a coffee and spend 15 mins at our TechTalks! Today we are hosting multiple award-winning projection designer, Bart Kresa, BARTKRESA studio, at 5 pm and diving into a outstanding WATCHOUT case study with Piotr Majewski, MOOV, at 2 pm. Here's the day's schedule -- call by the stand or sign up online: 11:00 WATCHOUT to the max: Intro to large-scale event workflows - Jochri Michel, Lightburst GmbH & Winterbloom GmbH 14:00 Opera Touch: the making of a smart global product launch - Piotr Majewski, MOOV 15:00 Managing the room: PIXILAB control and integration - Mike Fahl, PIXILAB 16:00 Bridging the gap: BlackTrax links technology and productions - Andrew Gordon, CAST software 17:00 The art of projection mapping: Creative process and potential of projection mapping - Bart Kresa, BARTKRESA studio https://www.dataton.com/techtalks
  9. Hi Everyone, Don't forget to sign up if you want to attend the TechTalks on the Dataton stand at ISE this week. https://www.dataton.com/techtalks Here are the subjects: • WATCHOUT to the max: Quick intro to large-scale event workflows. Presented by Jochri Michel, system designer, content manager and WATCHOUT user with experience from high-profile projects • Worldwide events: Creating shows that leave a world-class impressions. Presented by Andree Verleger, internationally renowned media kinetic artist and show director • Opera Touch: The making of a smart global product launch. Walk-thru of an innovative launch event using WATCHOUT, presented by creative director Piotr Majewski • Managing the room: Pixilab control and interaction. Presented by Mike Fahl, CTO at PIXILAB • Bridging the gap: BlackTrax links technology and productions. Presented by Andrew Gordon from CAST Software See you in Amsterdam! Regards, Jacquie ______________________________Jacquie McHale SjödinCommunications OfficerDATATON ABwww.dataton.com I www.facebook.com/Dataton I www.twitter.com/dataton
  10. Hi Everyone, We have plenty happening on the booth at next week's Integrated Systems Europe, ISE, show. More info: Dataton, booth 12 E90. Highlights: • Meet WATCHPAX 60 – We're unveiling a new series of powerful 2U media servers! Read more here: https://www.dataton.com/products/media-servers/watchpax60 • Book a meeting with an expert and make the most of your visit to the stand. Email: meetings@dataton.com • System demos including real-time tracking demo with WATCHOUT and a BlackTrax system • TechTalks – Learn from the pros! We're running short-but-sweet seminars by guest presenters. Space is really limited so please pre-register (links on titles). Here's what's on offer: • WATCHOUT to the max: Quick intro to large-scale event workflows. Presented by Jochri Michel, system designer, content manager and WATCHOUT user with experience from high-profile projects • Worldwide events: Creating shows that leave a world-class impressions. Presented by Andree Verleger, internationally renowned media kinetic artist and show director • Opera Touch: The making of a smart global product launch. Walk-thru of an innovative launch event using WATCHOUT, presented by creative director Piotr Majewski • Managing the room: Pixilab control and interaction. Presented by Mike Fahl, CTO at PIXILAB • Bridging the gap: BlackTrax links technology and productions. Presented by Andrew Gordon from CAST Software See you in Amsterdam! Regards, Jacquie ______________________________Jacquie McHale SjödinCommunications OfficerDATATON ABwww.dataton.com I www.facebook.com/Dataton I www.twitter.com/dataton
  11. Hi Zack, You are, of course, right and it should say "our recommendation is to use audio on a separate layer" Really sorry for this typo in the release notes (I'm feeling suitably embarrassed) and thank you for picking up on it! We have corrected online and will correct elsewhere. Best regards, Jacquie
  12. HI Everyone, We have an Easter Challenge for you… and the winner gets as much merch as we can cram into a huge Easter egg! You know the mythical stories about holy grails or unicorns? Well, at Dataton we have a bug that has haunted us at least since September 2012, where WATCHOUT was in version 5.2. It is rarely seen, but has been encountered enough times to be confirmed as a bug. The hard part is that it seems like no one has been able to deliberately recreate it. And a bug that cannot be systematically recreated… is very, very difficult to fix. Bug description Cues placed at the correct time in the user interface are sorted incorrectly when saved to the show file. They should naturally be sorted in chronological order, but, for some reason, one or more of the cues gets misplaced. The effect is that the cue exists and usually works but it can be invisible on the layer. The work-around is easy The easiest way to fix this is to select all cues on the timeline (Ctrl-A), cut them out (Ctrl-X) and then paste them back again (Ctrl-V). This action re-orders the cues so that they can be stored correctly in the list. The challenge! Provide us* with instructions on how to reproduce this issue from an empty show. Your reward! The first person to send us a successful set of instructions gets a huge Easter egg filled with goodies (hoodie, pen, tee, iTunes gift card, a bug hunter diploma) and will join the select circle of beta version recipients if you aren't already there! Happy hunting! *Send your step-by-step description to: support@dataton.com with “Easter challenge” in the subject line. We’d love to hear from you sooner rather than later, but there is no time limit on this challenge!
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