Alex Ramos Posted April 8, 2015 Report Share Posted April 8, 2015 Hello all, Bug report. Seems like WO is not caching the file right after import. I've tried to import by dragging and its OK, only by going to Media->Add media file... I get the error. If I don't open the file right after import and do something else, and only after open the file it OK. video 1 0 Quote Link to comment Share on other sites More sharing options...
Member matkeane Posted April 13, 2015 Member Report Share Posted April 13, 2015 What kind of media file are you trying to import? I've experienced some problems with some PNG files (titles created in Illustrator) crashing Watchout in the way you show but, generally, recreating the media file sorted things out. I never managed to pin down the cause but it seemed to happen most of the time with PNG files with simple content and transparency. 0 Quote Link to comment Share on other sites More sharing options...
Mike Fahl Posted April 13, 2015 Report Share Posted April 13, 2015 Alex, please send a sample "bad" file to support@dataton.com to see if they can reproduce the problem. If so, we'll do our best to fix it. Mike 0 Quote Link to comment Share on other sites More sharing options...
Alex Ramos Posted April 13, 2015 Author Report Share Posted April 13, 2015 Iv tested with PNGs alpha and no alpha, and MOVs 0 Quote Link to comment Share on other sites More sharing options...
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