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Live Update Issues


Myngus

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Hi all, 

I seem to be having some issues with Live Update.

Here's my situation:

 

Display Machine 1:

10 core Xeon

RAID SSD's

FirePro W9100

Using 4 x HD outputs

FirePro S400 receiving genlock. Using output one as timing master. Have linked display machine 2 to this as a timing client.

 

Display Machine 2:

10 core Xeon

RAID SSD's

FirePro W9100

Using 3 x HD outputs

 

Running Version 6.0.1

 

Using a Cisco SG100 Gigabit Network Switch

 

 

 

It seems to be a random issue.... when programming, moving media items around the stage, live update stops working, and I get a message saying "displays are busy". 

The display hangs for about 20 seconds and then updates everything all at once.

 

Media Items are as simple as a 400x400 pixel PNG file. 

 

It's slowing down my workflow quite a lot.

 

anyone got any ideas?

 

cheers.

 

 

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Hi all, 

I seem to be having some issues with Live Update.

Here's my situation:

 

Display Machine 1:

10 core Xeon

RAID SSD's

FirePro W9100

Using 4 x HD outputs

FirePro S400 receiving genlock. Using output one as timing master. Have linked display machine 2 to this as a timing client.

 

Display Machine 2:

10 core Xeon

RAID SSD's

FirePro W9100

Using 3 x HD outputs

 

Running Version 6.0.1

 

Using a Cisco SG100 Gigabit Network Switch

 

 

 

It seems to be a random issue.... when programming, moving media items around the stage, live update stops working, and I get a message saying "displays are busy". 

The display hangs for about 20 seconds and then updates everything all at once.

 

Media Items are as simple as a 400x400 pixel PNG file. 

 

It's slowing down my workflow quite a lot.

 

anyone got any ideas?

 

cheers.

 

 

You might try downloading and installing WATCHOUT v6.0.2

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Yeah... I'm not keen on trying that right now, only because we are so close to show day, and I've already done a week of programming hundreds of gig of content.

I don't want to take the risk.

Any other suggestions?

Thanks

 

Turn off live update and use it the old way iono.gif

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The hardware part seems solid for the Display machines, and I assume they have been tweaked according to Dataton's recommended guidelines.

 

So look at the Production machine, especially the software side. Uninstall any software that is not absolutely required. You may want to do it one at a time, then continue working to see if the problem surfaces again. If it does, uninstall another. If using a laptop, the manufacturer's bloatware is a likely culprit.

 

In my own experience, I had a 3-minute wait to go offline from an online state (Ctrl-L toggle) due to one or more of these bloatware (read: "features to enhance the experience").

 

Thomas Leong

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