back Posted September 3, 2020 Report Share Posted September 3, 2020 We have a project that has been converted from WO5 to WO6. It's playing mp4 video with 5.1 audio as a wav file. It has been working flawless on WO5 for 6 years, but on the new hardware and WO6 we are getting random faults that result in both the video and audio not playing. The fault sometimes corrects itself when the video is finished and the next video is played. When the fault happens the show is still online and there are no errors as far as I can tell. Going offline and back online fixes the problem. We are getting an audio error in messages on the controller PC every time the show starts: Quote From Sound "audio2020/gs2020.wav" of Media Folder "media_timeline3" of Media List, 2020-09-03 15:01:47 Rendering error: Not implemented; Not implemented We have tried swapping audio cards on the player pc, now 4 different cards. Error remains. We have tried exporting the audio again from Audition, both stereo and 5.1 in 44100hz and 48000hz. All wav. We have also swapped the graphics card. We also tried converting the video to HAP, but that results in green videos. (correct in VLC) We've downloaded the log files from the player PC, but there is nothing in the logs that give me more information. Are there other log files or places we can check? Any idea what could cause this? Quote Link to comment Share on other sites More sharing options...
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