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How to get back thumbnail in media window and Cue


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Hi all,

Is not really a problem but after a chash of watchmaker all thumbnail preview in media windows and Cue are disappeared. All my videos media are in Hap and HapQ codec while thumb of JPEG and PNG are still working.

there's a way to get back thumbnail? I've already tried to reinstall Watchout and Hap codec on production computer with no luck. 

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Thank you jfk but it didn't work for me. If I load new HAP videos in the media windows I can see thumbnails as usual but I cannot see thumbs for video that were already loaded even if I rename them and reload it in the project.

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