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URGENT - "Video In" Greyed Out


Chris MB

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On a show currently and we are trying to setup our video inputs.  We have the Datapath VisionAV-SDI input cards installed on our machines however watchpoint is not recognizing them as a video input.  I can open up the vision software and confirm that the camera signal is there and working.  We recently updated to 6.3.3 and I'm not sure if that had anything to do with the disabling of the video input.  Any help would be much appreciated.  Thanks.

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  • Dataton Partner

Hi Chris,

Just tried with two such cards on our servers and all six inputs appear and work fine.

Which driver are you using? I've just installed 7.19.0 but had no issue with older drivers before.

Maybe you should de-install the driver and re-install it again.

https://www.datapath.co.uk/datapath-current-downloads/vision-capture-card-downloads/vision-drivers/vision-drivers-1

BTW, older drivers had an option to install the driver in kernel mode or custom mode. We need custom mode now.

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