wiesemann Posted December 18, 2020 Report Share Posted December 18, 2020 Hi, I tried to uninstall and then reinstall the latest version (dec.2020) of WO on a tiny production machine. When uninstalling I got the error message „An error occurred while attempting to create the directory: D:\Config.Msi Yes I had installed Watchout on D. Any ideas? 0 Quote Link to comment Share on other sites More sharing options...
Dataton Partner RBeddig Posted December 19, 2020 Dataton Partner Report Share Posted December 19, 2020 I just tried to install v 6.6.4 over a previously installed v 6.6.3 on my Parallels Desktop and Windows 7 and this worked as expected. My folder is the default C:/watchout 6 folder. I don't have a second drive on my MacBook and therefore can't test whether the drive makes a difference. Can you de-install WATCHOUT, clear everything from the old installation folder (a few folders usually remain), install WO 6.6.3 or 6.6.2 again and try the update process once more? Just to rule out that something in the registry was weird (due to a previous update) which might have caused this error. Best regards 0 Quote Link to comment Share on other sites More sharing options...
wiesemann Posted December 20, 2020 Author Report Share Posted December 20, 2020 it doesnt work with the windows 7-ish program uninstalling routine. dragging into the trash and reinstalling the newer version works. Don‘t know if this installation is reliable, though. But at this point in business and on that machine it doesnt matter. I use this for testing NDI and playing around only. Thanks. 0 Quote Link to comment Share on other sites More sharing options...
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