ShannonB Posted June 18, 2021 Report Share Posted June 18, 2021 Hi All. We are having some issue with the setup we have here. Overview is Production computer WO to 48 port ubiquiti switch --> Ubiquiti Fibre Switch XF16 --> Remotely to 48 port Qbiquiti Switch --> Watchpax40 We have a VLAN for show control which has WO on it. When we push video content from the production computer to the Watchpax40 the output is only single frames not a video. When I hit update the single frame is updated in teh Watchpax40 - no video plays. We have tested Ubiquiti switch to switch and no issues. The issue appear to be with the fibre switch Has anyone experienced this issue and worked out a solution? Thanks - SB 0 Quote Link to comment Share on other sites More sharing options...
Dataton Partner RBeddig Posted June 18, 2021 Dataton Partner Report Share Posted June 18, 2021 If you don't have two open network connections on your production computer, which is very often the cause for this problem, you should check that TCP/IP and UDP signals can travel through your switches and that no firewall is blocking any ports. 0 Quote Link to comment Share on other sites More sharing options...
Dataton Partner Dean Stevenson Posted June 19, 2021 Dataton Partner Report Share Posted June 19, 2021 in addition to Rainer's Post This can also caused by the Switch/ Switches blocking UDP Broadcast network Traffic Watchout Uses 2 protocols TCP – for General Comm's and locating UDP Broadcast for Sync What your experiencing seems to fit within this Some managed switches try an block UDP Broadcast traffic by default so I would look there firstly Kind Regards Dean 0 Quote Link to comment Share on other sites More sharing options...
Member Joand Posted November 17, 2021 Member Report Share Posted November 17, 2021 If this is still an issue, Turn off IGMP Snooping on the Vlan 0 Quote Link to comment Share on other sites More sharing options...
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