Help with AMD WX9100

[piccinaezio]

Hi, we use for our Watchout computers the AMD WX9100, sometimes one screen goes black for few seconds without any reason. Have anyone experienced the same? Did you fix it?

Thanks

[mindopera]

What Operating system are you using on the production computers and how many outputs are you using at what resolution?

[Myngus]

Not specifically that problem, but always seem to have issues with these cards . I get green flashes when I attach them to Imagepros, or Lightware routers.

w series was fine, but WX seems to be temperamental.

[nicb]

Hi piccinaezio,

which kind of signal connection and adapters [e.g. DP-DVI, DP-HDMI] you are using?

We're having such trouble with DeLOCK Adapter DisplayPort 1.2 mal > DVI female 4K Active black [DeLOCK item no. 62599] 
on AMD WX7100 whenever using 50Hz and/or Custom Formats. Just as with attached [onto DP-DVI adapter] DVI-HDMI adapters.

Same-same with DeLOCK Adapter mini DisplayPort 1.2 mal > DVI female 4K Active black [DeLOCK item no. 62603] on WX9100.

We're able to troubleshoot these behavior while using the ”original” ATI/Sapphire Active DisplayPort (M) to Single-Link DVI adapter on WX7100
and ATI/Sapphire Active mini DisplayPort (M) to Single-Link DVI adapter on WX9100.  

Nowadays it's quite a big deal is to find and purchase these adapters. Sapphire has stopped the distribution and won't deliver them with Radeon Pro Cards anymore.
There where some OEMs in the market, but they're hard to find as well.

 

Unfortunately it's not that easy to bypassing DVI in total. There's life in the old dog yet. 😉

 

As a side note:

No matter of Signal Sink [e.g. NOVA MCTRL660 (DVI-in), different projectors [DVI-in], different displays and so on].
No matter of OS [Win 7 Pro 64bit; Win 10 Pro 1607/1703/1709/1903 64bit; Win 10 LTSB/LTSC 2016/2019 64bit] nor AMD driver [17Q4.1/18Q4.1/19Q2.1].

In addition, as of now, we've nothing but trouble while using any other AMD Driver as 17Q4.1, no matter of combination of OS/Driver.

 

Kind regards

Nic

 

 

 

 

[piccinaezio]

On 7/2/2019 at 9:49 PM, mindopera said:

What Operating system are you using on the production computers and how many outputs are you using at what resolution?

We tried using Windows 10 Enterprise LTSB 2016, Enteprise 1803, Enteprise 1809, Enterprise 1903. Outputting at 1080p 60hz x 6 monitors

[piccinaezio]

20 hours ago, nicb said:

Hi piccinaezio,

which kind of signal connection and adapters [e.g. DP-DVI, DP-HDMI] you are using?

We're having such trouble with DeLOCK Adapter DisplayPort 1.2 mal > DVI female 4K Active black [DeLOCK item no. 62599] 
on AMD WX7100 whenever using 50Hz and/or Custom Formats. Just as with attached [onto DP-DVI adapter] DVI-HDMI adapters.

Same-same with DeLOCK Adapter mini DisplayPort 1.2 mal > DVI female 4K Active black [DeLOCK item no. 62603] on WX9100.

We're able to troubleshoot these behavior while using the ”original” ATI/Sapphire Active DisplayPort (M) to Single-Link DVI adapter on WX7100
and ATI/Sapphire Active mini DisplayPort (M) to Single-Link DVI adapter on WX9100.  

Nowadays it's quite a big deal is to find and purchase these adapters. Sapphire has stopped the distribution and won't deliver them with Radeon Pro Cards anymore.
There where some OEMs in the market, but they're hard to find as well.

 

Unfortunately it's not that easy to bypassing DVI in total. There's life in the old dog yet. 😉

 

As a side note:

No matter of Signal Sink [e.g. NOVA MCTRL660 (DVI-in), different projectors [DVI-in], different displays and so on].
No matter of OS [Win 7 Pro 64bit; Win 10 Pro 1607/1703/1709/1903 64bit; Win 10 LTSB/LTSC 2016/2019 64bit] nor AMD driver [17Q4.1/18Q4.1/19Q2.1].

In addition, as of now, we've nothing but trouble while using any other AMD Driver as 17Q4.1, no matter of combination of OS/Driver.

 

Kind regards

Nic

 

 

 

 

We already tried using official AMD adapters but we have the same issue, we also tried Lindy's active cables Mini-DisplayPort -> DVI-D. No matter what adapters, OSs, driver version we use.