X Studios Posted January 25, 2023 Report Share Posted January 25, 2023 When authenticating with with the WATCHOUT Display PC on TCP port 3039 by sending "authenticate 1" we get a "ready" message: Ready "6.6.5" "WATCHPOINT" "Windows" true However, when we try to send control related commands we get: "Not authorized for: COMMAND" With "COMMAND" being the command name (eg - gotoTime 1000) we sent per the documentation. Only simple non timeline control related commands work like getStatus, setLogoString. Any help would be appreciated. 0 Quote Link to comment Share on other sites More sharing options...
Moderator jfk Posted January 25, 2023 Moderator Report Share Posted January 25, 2023 1 hour ago, X Studios said: When authenticating with with the WATCHOUT Display PC on TCP port 3039 by sending "authenticate 1" we get a "ready" message: Ready "6.6.5" "WATCHPOINT" "Windows" true However, when we try to send control related commands we get: "Not authorized for: COMMAND" With "COMMAND" being the command name (eg - gotoTime 1000) we sent per the documentation. Only simple non timeline control related commands work like getStatus, setLogoString. Any help would be appreciated. Most likely, watchmaker has not released watchpoint. Restart watchpoint and try again. Any time i go online with watchmaker, upon returning to cluster control, I always restart watchpoint. The developers say you don’t need too. I find everything is stable and repeatable with the extra precaution. I may use watchmaker for power control or to remote into watchpoint while in cluster operation. But anytime I go online, when I am done with changes, I restart watchpoint. The Re-launch selection in watchpoint will suffice. 0 Quote Link to comment Share on other sites More sharing options...
Moderator jfk Posted January 25, 2023 Moderator Report Share Posted January 25, 2023 Based on your question, I should also point out the significance of the load command. You can not perform a gotoTime without first loading a show. If the show was already loaded by watchmaker, you do not have an established cluster until you have successfully executed a load command. Does not matter if watchmaker has already loaded it, you need to successfully send load to establish your cluster. 0 Quote Link to comment Share on other sites More sharing options...
X Studios Posted January 25, 2023 Author Report Share Posted January 25, 2023 Thanks for the response. The issue was caused by the Production PC being "Online". On the Production PC, going to "Stage" and disabling "Online" made the error go away. Then we were able to control the Display PC as expected. 0 Quote Link to comment Share on other sites More sharing options...
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