VGran Posted February 12, 2013 Report Share Posted February 12, 2013 I am able to send simple text strings such as "run" from a PC terminal program (Putty) to our Watchout extreme playback and have complete control. I switch from the PC to our show controller and send the same string "run" and there is no response. I have set baud rates/ parity etc. with success out of the PC. I can hook up the show controller and send the PC the same text string "run" and it is confirmed. Any suggestions? Thank you. 0 Quote Link to comment Share on other sites More sharing options...
Thomas Leong Posted February 12, 2013 Report Share Posted February 12, 2013 My guess is that your show controller does not send out a carriage return or line feed automatically like putty does when you hit the Return key. Suggest you try 'run$0D' without the quote marks from the show controller. 0 Quote Link to comment Share on other sites More sharing options...
Moderator jfk Posted February 12, 2013 Moderator Report Share Posted February 12, 2013 I am able to send simple text strings such as "run" from a PC terminal program (Putty) to our Watchout extreme playback and have complete control. I switch from the PC to our show controller and send the same string "run" and there is no response. I have set baud rates/ parity etc. with success out of the PC. I can hook up the show controller and send the PC the same text string "run" and it is confirmed. Any suggestions? Thank you. Before you can send a run, you must send authenticate 1 You should also send a valid load command at lest once from that control connection prior to sending run, even if the show is already loaded. It is possible the hardware handshake that the PC provides by default is not being implemented by your show control system. Another common error is confusion between Data Terminal Equipment and Data Circuit-terminating Equipment (DTE/DCE) connections. And Thomas' comment about appending the carriage return ($0D) is also important. 0 Quote Link to comment Share on other sites More sharing options...
Dataton Partner Michael Posted February 12, 2013 Dataton Partner Report Share Posted February 12, 2013 Are you trying to control the Production PC or the Display PC? Did you carefully read the "DISPLAY CLUSTER PROTOCOL" section in the Watchout manual page 257? 0 Quote Link to comment Share on other sites More sharing options...
Moderator jfk Posted February 12, 2013 Moderator Report Share Posted February 12, 2013 Are you trying to control the Production PC or the Display PC? Did you carefully read the "DISPLAY CLUSTER PROTOCOL" section in the Watchout manual page 257? I can assure you that he is talking to the display with no production connected. There is no support for serial control of Production. I have been assisting them with this for over a week, not sure why they felt the need to post here, I had answered the same question within five minutes of its being asked of me directly. 0 Quote Link to comment Share on other sites More sharing options...
Thomas Leong Posted February 12, 2013 Report Share Posted February 12, 2013 Hello Jim, ...There is no support for serial control of Production... Can you elaborate on your comment, please? I have always been doing my tests sending the commands to the production pc, whether in text strings or in hex codes, albeit via a tcp/ip connection rather than serial. Mmm...now that I mention it ("tcp/ip rather than serial") is that what you meant? Thanks, Thomas 0 Quote Link to comment Share on other sites More sharing options...
Moderator jfk Posted February 12, 2013 Moderator Report Share Posted February 12, 2013 Hello Jim, Can you elaborate on your comment, please? I have always been doing my tests sending the commands to the production pc, whether in text strings or in hex codes, albeit via a tcp/ip connection rather than serial. Mmm...now that I mention it ("tcp/ip rather than serial") is that what you meant? Thanks, Thomas Hi Thomas, Guess it is a matter of terminology. Yes, Production can be IP controlled. No, production can not be controlled via RS-232, which for years has commonly been referred to in the US as serial control. And of course, from earlier direct communication with the customer, and the title of the thread, I know he was using RS-232 control, so I may have been assuming to much in that regard. 0 Quote Link to comment Share on other sites More sharing options...
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