scott britt Posted October 5, 2014 Report Share Posted October 5, 2014 So we have used Watchout since version 3...and have now had a problem show up several times during shows that I need assistance with... A little background...The systems are Watchout systems on Windows 7 - 64 bit...running 5.5.1...on SSD drives with extreme I7 processors...the problem has been now seen with two completely different systems...with two different show files... All of our shows are locked to a master SMPTE (LTC) timecode source that is fed into WATCHOUT via a AudioFire Pre8...both systems do have the same hardware...Asus Sabretooth motherboards, etc... Occasionally, perhaps 3 times out of 70 shows...the Watchout playback would start out "sync'd" and quickly get out of sync with all other SMPTE devices tracking timecode...this out of sync actually worstens as you get further from the start point...as much as 1.5 seconds off by the end of a 30 minute show has been noticed... Upon checking further...we tried simply stopping Watchout and re-starting Watchout...same result...it is reproduceable within the boot session... A Reset of the computer WILL fix the problem...and all is good...until the next in-opportune time that it decides to do this...Rebooting a 4-projector fed Watchout display computer in a show environment is not something anyone really wants to consider...while rolling... These same machines ran version 5.2 last year and never saw these issues...now I have seen this at least 3-4 times...I'm going to have to start running several minutes of show ever night on bootup to make sure that sync maintains...this SHOULD NOT be necessary... I hope someone can shed some light or at least acknowledge this problem...I feel like I never know when something will not be sync'd right...and since the Watchout system is also providing the audio playback for the show...it is serious if it is out of sync! Thanks in advance for your time! Scott Britt Interlaced Productions Quote Link to comment Share on other sites More sharing options...
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