anuj gupta Posted March 15, 2019 Report Share Posted March 15, 2019 I am using watchmax 7100 for running multi layer of Led show, sometime my led screen goes black out without any watchout logo on the screen nore any error message on my production computer. I m using novastar Led processor and Display port to Display port for connectivity between watchmax and processor, at the time when led goes blank procssor also shows that the signal is coming no blinking on input button. I want to know where is the problem in server or in cable it happen with me 2 3 time and after i restart the server its come again but after some time this happen again 0 Quote Link to comment Share on other sites More sharing options...
Dataton Partner RBeddig Posted March 16, 2019 Dataton Partner Report Share Posted March 16, 2019 How many outputs on which resolutions are you using? Have you tried using an EDID minder in between the outputs and the LED processors. Since WATCHOUT does not resort the displays when it goes black and you see no error message it seems that the graphic card still receives a valid EDID and actually tries to send out data. I've seen some problems with standard EDID data sets and Novastar LED processors lately though. 0 Quote Link to comment Share on other sites More sharing options...
anuj gupta Posted March 16, 2019 Author Report Share Posted March 16, 2019 I was using 3 outputs with 1920 x 1080 resolution 0 Quote Link to comment Share on other sites More sharing options...
Add Posted July 23, 2019 Report Share Posted July 23, 2019 On 3/17/2019 at 12:35 AM, anuj gupta said: I was using 3 outputs with 1920 x 1080 resolution hi did you solve the problem? i got same issue like you. 0 Quote Link to comment Share on other sites More sharing options...
nikolai Posted January 11, 2020 Report Share Posted January 11, 2020 Just for the record, we have had this issue on two occasions with a Watchmax W9100 (from late 2018) running the latest version of Watchout and 3 out 1920 x 1080 No error messages anywhere. Just went black in the middle of the show, and then came back up when we rebooted two times. 0 Quote Link to comment Share on other sites More sharing options...
anuj gupta Posted January 26, 2020 Author Report Share Posted January 26, 2020 Yes now i am not facing any problem from past 9 months now i am using active cables between processor and watchmax soo may be thier is some issue in cables becz at that time cables was not active 0 Quote Link to comment Share on other sites More sharing options...
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