Member mindopera Posted January 20, 2015 Member Report Share Posted January 20, 2015 Has anyone incountered the issue with the WO scheduler opening up to a blank screen. There is no error, just a white window. My client says it was working a week ago then it just stopped. I've reloaded the software a couple of times without change. I feel like there is something I'm missing. 0 Quote Link to comment Share on other sites More sharing options...
Moderator jfk Posted January 20, 2015 Moderator Report Share Posted January 20, 2015 Are you using WATCHNET v1.1? There were some fixes related to scheduler in that version. But that still does not explain why it worked in the past and mysteriously stopped working. I would be suspicious of new software installs as a potential conflict. Also check the possibility the watchnet computer has picked up a virus or other form of attack. 0 Quote Link to comment Share on other sites More sharing options...
Member mindopera Posted January 21, 2015 Author Member Report Share Posted January 21, 2015 We are using the WO Systems Manager - Scheduler Application. We also installed the remote application and that worked fine. I wanted something simple for my client to use. I think Watchnet might confuse her as she barely knows Watchout. The computer has never been online, so I don't think it is a virus and she said she hasn't installed any new software, but I will check next time I'm out. Is there a new version of the WO system manager? 0 Quote Link to comment Share on other sites More sharing options...
Member mindopera Posted January 21, 2015 Author Member Report Share Posted January 21, 2015 I think I may have installed version 1.0 of the scheduler. I'm having her uninstall and re-install the newest version. 0 Quote Link to comment Share on other sites More sharing options...
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