Tomas Posted April 4, 2018 Report Share Posted April 4, 2018 We run a presentation where we use a Watchpax2 and have connected an Epiphan AV.io 4K USB capture dongle. Watchpax2 has never found the capture dongle after power on. We must always enter Remote Access and do a Re-launch and then Watchpax2 will find the Epiphan. This has been good when we used Watchout 6.1.6, but now we run 6.2.1 and when we try to make a Re-launch, the Watchpax does not restart properly. We get the message that the "License Key doesn´t support this version". We need to do a Re-launch to get started the capture dongle. What can we do about it? //Tomas 0 Quote Link to comment Share on other sites More sharing options...
Moderator Josef Swanberg Posted April 5, 2018 Moderator Report Share Posted April 5, 2018 Hi Tomas, This is a known issue, and it has been fixed in an upcoming release of WATCHOUT. /Josef 0 Quote Link to comment Share on other sites More sharing options...
Tomas Posted April 5, 2018 Author Report Share Posted April 5, 2018 Thanks for the information. I have downgrade Watchout to 6.1.6 and now it works. /Tomas 0 Quote Link to comment Share on other sites More sharing options...
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