Jump to content

sync and refresh problem watchpax 2


Opera de Lausanne

Recommended Posts

Hi,

I work since one week on production with watchout 6.2.1

with :

1 production pc windows 10 pro

2 watchpax 2 (one display with 2 barco display rear )

I use 2 watchax because beamer are separate of 5 meters

1server pro videmus (one display 1barco front)

until this morning everything was working properly

When I was starting my system and playing timeline

one of watch pax2 don't refresh properly

Can you help me to resolve this problem?

Thanks in advance for you answer

best regards

Jean-Luc Garnerie

 

Edited by Opera de Lausanne
I forgot to precise pc OS
Link to comment
Share on other sites

  • Moderator

I am not sure I understand what you are describing.

Are you saying that when you play the timeline in Production while online, one of the WATCHPAX 2 are not playing as it should and the other one is playing? 

Or are you saying when an external control system tells the WATCHPAX 2 master to play, master plays and client does not?

Link to comment
Share on other sites

  • Dataton Partner

Hello all,

We discuss together with Jean Luc and it appears the show cache was corrupted. After deleting the show folder on the Watchpax and the Cache folder on the producer everything works fine.

Hope it will help someone.

Best,

Benoit

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...