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J Kelley

Datapath VisionRGB-e1s crashes computer... Blue screen hardware error

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Hey All,

 

I'm working on a permanent install that involves 12 channels of Watchout covering 84 seamless LCDs inside a semi trailer. The system has been working fine for a few years, but they recently wanted to do some upgrades. We kept the same core2 blade servers by Cubix, but upgraded to SSDs and upgraded the input cards from Blackmagic Intensity to Datapath VisionRGB-e1s cards, in each machine. I have one computer that keeps getting blue screen hardware errors that crash the whole computer... sometimes the computer doesn't even want to boot back up. I THINK I traced the hardware issue to the datapath card because when I tell watchout to not see the input on that display, everything seems to be running fine. I've tried drivers, because Datapath comes out with new drivers like every 2 days, but none seem to make a difference. Any Ideas?

 

THANKS!

Josh Kelley

PK Pictures

 

Cubix Core2 duos

Windows 7

4gb RAM

OWC 6G SSD

Datapath VisionRGB-e1s

Watchout 5.1

 

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Blue screen errors gnerally indicate a hardware or driver malfunction. A software application doesn't work on this low level and therefore can't by itself cause a blue screen. Since you apparently have the problem even without the datapath card in the machine, my guess is other hardware related problems. And if you mean you just disabled the datapath in WATCHOUT, it may still cause problems, in wich case I suggest physically removing the card to see if that makes your machine more stable.

 

Mike

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