callum Posted February 20, 2019 Report Share Posted February 20, 2019 Hi All, Just thought I'd share a bit of a helpful finding (as I couldn't find any info before) re. connecting to display PCs via the in-built remote access. I was unable to connect to my display PC and was getting the error "Can't establish remote access connection" If the external displays on your display machine are at a different resolution/frequency to your Watchout show-file (I know this isn't great practice, I just hadn't noticed apart from this remote access issues!). Watchout just changes the external display settings to match the show-file when you take it online. When you remotely connect it looks like the exiting from full-screen causes the system to go back to the OS-resolutions, not the Watchout resolutions/frequencies. The fix for this is to make sure all your displays are running the same settings as they do in the workspace. I'm not really expecting any sort of tips/input here but I though I'd better share it given someone in the future may run into this problem. Cheers Cal! Quote Link to comment Share on other sites More sharing options...
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