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How best to cut and recode 5184x876 MOV / dongle stopped working

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Hi,

I have a project where I play a large 5184x876 pixel Quicktime video on 3 display computers.

I have the video in uncompressed Quicktime and MPEG-4 encoded Quicktime.

I managed to cut and recode that in 3 pieces to use as a pre-split proxy.

I used the quicktime player and the foto-jpeg codec as that was the only codec giving me acceptable picture quality and quite smooth playback.

But I am not very happy with that result.

I would like to encode that to MPEG-2 HD but I am not sure which programm to use to cut and recode.

I have both windows and mac machines avaible

Any suggestions would be very helpful.

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I found a bug.

When I have a Decklink Intensity Pro installed and use Quicktime Foto-JPEG videos (which I shouldn't), Watchout shows a black screen.

Stills and other codecs work fine.

When I uninstall the drivers for the Intensity the video works fine again.

Had this issue in two different machines.

 

Another very annoying thing is that in the last few days TWO!! dongles for WO 5 stopped working.

Didn't touch them, they where just sticking in the back USB-port of the computer.

First was while I was programming the show, the second just a few hours ago during the show. Very unpleasant!

Could that have to do with overheating? It's quite warm backstage where I sit at the moment.

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I found a bug.

When I have a Decklink Intensity Pro installed and use Quicktime Foto-JPEG videos (which I shouldn't), Watchout shows a black screen.

This is a known BlackMagic bug that originates from the BlackMagic driver install.

Please report it to BlackMagic. Maybe some day they will address if they hear about it enough.

 

Stills and other codecs work fine.

When I uninstall the drivers for the Intensity the video works fine again.

Had this issue in two different machines.

The bug is specific to PhotoJPEG movies.

For whatever reason, BlackMagic is installing a PhotoJPEG codec.

The codec installed by BlackMagic does not behave properly, i.e.

it will not show up when a codec list is obtained from the OS,

even though it should. And as a result, WATCHOUT can not blacklist that codec.

Still, when the movie is played, the pita BlackMagic PhotoJPEG codec intercepts it.

 

There is a technical workaround that is not for the faint at heart.

It involves removing the BlackMagic installed PhotoJPEG codec from the Windows registry.

Contact Dataton support for assistance.

 

Another very annoying thing is that in the last few days TWO!! dongles for WO 5 stopped working.

Didn't touch them, they where just sticking in the back USB-port of the computer.

First was while I was programming the show, the second just a few hours ago during the show. Very unpleasant!

Could that have to do with overheating? It's quite warm backstage where I sit at the moment.

 

Unlikely it is from overheating.

Just the same, if a WATCHOUT 5 License key has become intermittent,

it is under warranty. (There are no WATCHOUT 5 License keys old enough to be out of warranty yet.)

Contact your supplier and arrange free of charge replacements.

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Out of curriosity, what is the warranty on the physical key? Life of the software version plus 1?

 

Jim

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