novastar Cannot set a fixed framerate or display output

[ChrisW]

Hi!

 

We have a WatchPax 60 and two Novastar servers that receives inputs from WO. A main and a backup.

First we configured WO to only have one output going to the main. No problems.  
Today I'm trying to configure the backup as well. I get errors like "Cannot set framerate" and "Display settings not available". 
I tried splitting the one Displayport output into main and backup and also using output 1 and 2 (just putting the outputs on top of each other in stage).

The output should be 3840x2160 (4K) 50hz. 

WO seems to be very fragile to cable changes and EDID info.

I tried setting a fixed EDID from the GPU settings as well. When I check the Novastar server, it looked correct but after a couple of restarts, the display settings were all over the place. 

It often looks OK, but when I try to load the project it fails.

 

Would love some help here 

Thanks 

[jbonde]

I find similar problems when connecting a WatchPax 60 to 3 Novastar LED-controllers. For the first trials everything went well but after updating the WP60 software it looks like EDID is messed up. Changing the GPU settings didn't help much and as you say the display settings pops up on one of the outputs while the others are blank.

Checked the WP60 outputs on a standard HDMI-monitor which is looking fine. Connecting other sources to the Novastars also works as expected. But no luck connecting WP60->Novastar.

[ectoplasmosis]

Display output numbers will commonly switch, seemingly at random. Make sure to note output numbers shown on the Watchout display splash screens, and use those for  display output assignments within the Production software, instead of the Windows/GPU output numbers.

[jfk]

When wrestling with persnickety display loads one might consider hardware EDID management.