anythai Posted September 6, 2012 Report Share Posted September 6, 2012 I installed RealVNC and configure the password but when add Computer screen then blue screen.I've tried a lot. 0 Quote Link to comment Share on other sites More sharing options...
Jonas Dannert Posted September 6, 2012 Report Share Posted September 6, 2012 I think this is because your VNC-installation, interferes with the VNC client WATCHOUT already installed. Please see P20- onwards in the WO 5.2 manual. For Add Computer screen to work, you need to install a VNC Server on the source computer, do NOT install any VNC client or server software on a WATCHOUT Production/Display computer. If done so already, uninstall first. /jonas 0 Quote Link to comment Share on other sites More sharing options...
Adela Kriland Posted September 7, 2012 Report Share Posted September 7, 2012 HI, it can be also because the resolution in your screen is not the resolution in your capture. Or if you have a firewall in the network. If all is as Jonas say. Regards Adela 0 Quote Link to comment Share on other sites More sharing options...
Moderator jfk Posted September 7, 2012 Moderator Report Share Posted September 7, 2012 ... If done so already, uninstall first. /jonas Uninstalling a second VNC installation may not be enough. You may need to repair or re-install WATCHOUT, as the uninstall of the second VNC copy does not restore the registry settings for the WATCHOUT installed copy. ymmv 0 Quote Link to comment Share on other sites More sharing options...
anythai Posted September 7, 2012 Author Report Share Posted September 7, 2012 thank Jonas,I installed vnc only on the source computer but warning " from display "Display 1" of stage tier "base" of stage, 2012-09-07 13:47:16 Warning: VNC Server slow: 192.168.1.7 0 Quote Link to comment Share on other sites More sharing options...
anythai Posted September 7, 2012 Author Report Share Posted September 7, 2012 i tried to reinstall windows source/Production/Display computer! 0 Quote Link to comment Share on other sites More sharing options...
Adela Kriland Posted September 7, 2012 Report Share Posted September 7, 2012 Hi Hope this helps. Can you check that your source computer is in the IP range, that has no firewall for VNC at least. and that the resolution you have in the computer is the one that you are setting in the WO screen capture. Is needed a password always, it can not be with out password. Regards Adela 0 Quote Link to comment Share on other sites More sharing options...
anythai Posted September 11, 2012 Author Report Share Posted September 11, 2012 Thanks everyone so much, I already use vnc. 0 Quote Link to comment Share on other sites More sharing options...
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