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Posts posted by Jonas Dannert
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Please include in what WO version, driver etc when posting.
It will help make things more clear.
/jonas
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WIBU software license key installers, if needed.
Comes from this main page: http://www.wibu.com/en/downloads-user-software.html#wk
Updated/checked 2011-10-04/JA
CodeMeter:
32-bit CodeMeter installer v.4.30d:
64-bit CodeMeter installer v.4.30d:
WIBUkey:
32/64-bit combined WIBUkey installer v.6.00b/c:
32-bit WIBUkey installer v.6.00b:
64-bit WIBUkey installer v.6.00c:
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You're welcome!
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QuickTime has nothing to do with .wmv-playback.
I would recommend the standard way of playing sound in WATCHOUT.
Separete the audio to .wav-file instead
Also, if on Win7 64-bit, please se our guidelines on tweaking,
even for Production computers, this is important for stable playback.
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Hi Neil,
If you create MPEG-2 files with all I-frames (key-frames on every frame), that could work.
There are no guarantees, but worth a try.
I would compress outside of After Effects, though.
Telestream Episode/Episode Pro is a good choice for this task.
www.telestream.com/episode
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Hi all,
We've discovered an issue with capture delay, when Datapath AND any Blackmagic card,
Decklink or Intensity OR even only the drivers for them, is installed at the same time.
As soon as the Blackmagic hardware/software is uninstalled, capture seems OK again.
This is under investigation at the moment. Just wanted to give you a heads up on this.
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Hi Jan,
does not sound like normal behavior. Might be an EDID issue, though.
What is your hardware/software specs? OS?
Version on drivers for Datapath/Intensity/Graphics card?
Is the DisplayPC tweaked according to our guidelines?
I suggest you post these answers on support@dataton.com
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No worries, just a thought.
Lot's of clever stuff is already written by our smart forum members.
I also added a more detailed guide on this subject, as a Stickie
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WATCHOUT 5 - Multi output
All outputs MUST come from one card.
WATCHOUT 5 Multi output ONLY works with one graphics card.
That one graphics card may have up to six (6) outputs, provided the graphics card vendor
includes driver support for multiple outputs under DirectX in 3D mode.This should be in extended desktop mode, do NOT involve any Eyefinity group setup.
For FULL functionality in Multi output mode, Windows 7 SP1 is a REQUIREMENT.
WindowsXP will not work reliably in Multi output mode.
Performance of this is of course HIGHLY dependent upon hardware chosen and the selected content/encoding.
It's VERY easy to run out of resources, with 6 1080p streams out of one Display computer, if not careful.
All outputs also MUST be the same resolution AND refresh rate.*) Since version 6.1 the displays can have different resolutions but NOT different frame rates.
See the release notes:
Displays connected to the same display computer can now have different resolutions.
This is not so much a limitation of WATCHOUT 5/6, this is inherent to the graphic card setup.
Also related to keeping the sync between the different outputs.
The AMD/ATI Radeon with EYEFINITY does support more than two outputs with WATCHOUT 5/6.
Not all vendors do that. Preferably use the HD68xx/69xx-series for this, they are tried and tested.
AMD FirePro 5900/7900/9800-cards are also very good, tested choices.
With NVidia, maximum number of outputs from one card seems to be 2 or maybe 3, at the moment, depending on card chosen.
How many of those one can get to work with WATCHOUT is not totally clear yet. 2 seems to be the limit.
NVidia NVS series will not do, they lack sufficient DirectX/Direct3D hardware acceleration for WATCHOUT-use.
Same thing with AMD FireMV and Matrox M91xx-series.
Irrespectively the number of connectors, DisplayPort or MiniDisplayPort, all outputs over two (2) “legacy” connectors,
VGA/DVI/HDMI, MUST use ACTIVE DP/MiniDP—>DVI/HDMI adapters, passive will NOT work.
Or use displays/projectors with DP/MDP inputs. Not yet so common, unfortunately.
There are 2 different types of ACTIVE DP/MDP-adapters, Single-Link DVI and Dual-Link DVI.
Single-Link DVI - cheap, resolution up to 1920x1200, powered from the DP/MDP-connector
Dual-Link DVI - more expensive, resolution up to 2560x1600, powered from separete USB or external Power Supply
SOME EXAMPLES, not all tested by us:
6 outputs:
http://www.newegg.com/Product/Product.aspx?Item=N82E16814121430
http://www.asus.se/Graphics_Cards/AMD_Series/EAH6970_DCII2DI4S2GD5/
http://www.newegg.com/Product/Product.aspx?Item=N82E16814121419
5 outputs:
http://www.gigabyte.eu/products/product-page.aspx?pid=3790#s
http://www.newegg.com/Product/Product.aspx?Item=N82E16814102929
http://www.newegg.com/Product/Product.aspx?Item=N82E16814102924
http://www.newegg.com/Product/Product.aspx?Item=N82E16814102938
3 outputs:
http://powercolor.co...ures.asp?id=342 (SINGLE SLOT)
http://www.newegg.co...N82E16814102920
Maybe a bit weak, but cheap…
AMD:s professional cards, FirePro, are an alternative, although somewhat more expensive:
http://www.amd.com/us/products/workstation/graphics/ati-firepro-3d/Pages/ati-firepro-3d.aspx
http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=1000083330 -
Hi Marf,
How about reading the Stickies section first, before posting?
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Dear Mariano,
Please read the post above!
WATCHOUT 5 only works with one graphics output card.
That one graphics card may have up to six outputs provided the graphics card vendor
includes driver support for multiple outputs under DirectX in 3D mode.
The AMD/ATi Radeon with Eyefinity does support more than two outputs with WATCHOUT 5.
Not all vendors do that.
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Yes it will, actually.
Automatic MDI/MDI-X is standard on almost all NIC:s and switches nowadays.
Also referred to as: Automatic crossover, Auto uplink and trade, Universal Cable Recognition and Auto Sensing
"If one of two connected devices has the automatic MDI/MDI-X configuration feature there is no need for crossover cables.
Introduced in 1998, this made the distinction between uplink and normal ports and manual selector switches on older hubs and switches obsolete."
It will never hurt to use a crossover-cable, although not necessary.
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Neil/David,
It's not a manual page number reference.
I was referring to basic computer & networks trouble-shooting.
When having strange issues like these, go back and start over with as simple setup as possible, and test that first.
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Från: "Paul Landergan"
Datum: 23 juni 2011 18.17.09 CEST
Till: "Showroom forum"
Ämne: RE: Watchout 4 - out of sync
Svara till: "Showroom forum"
Just to add my experience to the pot, it's essential to use the shortest possible dual-link cables as source
and program links between Encore processors, (the cables supplied by Barco Folsom are, I believe sourced
from Pacific Cable, and these are very good. I've always purchased replacements from this source when ours get lost/ damaged.)
As has been mentioned by others, Encore is very fussy about these cables, sometimes needing to swap cables
that are perfectly good, (tip - sometimes justreversing the direction of a cable will do the trick)
Also, use highest quality available cables, (Lindy blue-stocking cables are good, not sure of their proper name),
between watchout displays and Encore VP,s, as short as possible, and NEVER more than 2 metres.
Good luck
Paul Landergan
Head of MultimediaBlitz Communications Ltd
100 Centennial Avenue
Elstree
Hertfordshire
UK
t: +44 20 8327 1251
m: +44 7836 753864
e:plandergan@blitzcommunications.co.uk
www.blitzcommunications.co.uk
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Från: Bob Russell
Datum: 22 juni 2011 21.01.33 CEST
Till: "Showroom forum"
Ämne: RE: Watchout 4 - out of sync
Svara till: "Showroom forum"
We have been using the Encore for many years and added Watchout 4 as both background and
foreground layers a couple of years ago. The Program Link and Source Link cables are a constant issue.
We build our rack to use cables no longer than 3’. Most are only 1’. Don’t forget to use only DVI-I Dual Link cables.
Most of the problems I encounter is when someone has accidentally substituted a different DVI cable.
Barco has included a “Test Links” item under Widescreen Links Diagnostics that has proven to be quite a
time saver when tracking down that one bad cable.
Also when doing blends of more than 4 or 5 displays I have found that it helps keep things in sync to have
longer cables connecting the first two playback computers and shorter cables connecting the last two.
Again keeping the DVI cables as short as possible.
If I do not have room to put the Watchout computers on the Encore VP rack
then they are setup next to or immediately behind with the computer connector panels and the
Encore connector panels facing each other.
Bob Russell
Cornerstone Technologies, LLC
(801) 221-0099 office
(801) 721-9449 cell
bob@cornerstoneav.com
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Från: Justin Myers
Datum: 22 juni 2011 17.49.58 CEST
Till: "Showroom forum"
Ämne: Re: Watchout 4 - out of sync
Svara till: "Showroom forum"
If I may suggest...
that all of us start posting items like this on the online forum vs. the email forum.
In case some of you did not know, Dataton has now built an online forum at the following location:
The benefit to posting there (instead of via emails) is that folks can now search the forum database for answers to things,
and no one has to rely on their own email archive for recalling a topic.
And folks like David won't have to "cut and paste" notes... rather he can log into the online forum and search "Encore".
Not to mention that entire threads are laid out in a nice, traditional, sequential manner.
Please join me in my quest to adjust the WATCHOUT user base's forum habits!
Thanks,
JJ Myers
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Från: David Organ
Datum: 22 juni 2011 11.30.13 CEST
Till: "Showroom forum"
Ämne: RE: Watchout 4 - out of sync
Svara till: "Showroom forum"
thanks for sharing.
Its great to read some technical details /problems with Barco Encore as from a Watchout freelancer Encore & Spyder
a rare bit of a mysterious black art and any small amounts of information are worth having.
I will be cutting and pasting the notes from your thread to keep safe in case of emergency.
many thanks,
David
Dataton Watchout Show Producer & Freelance Presentation Designer
http://www.dataton.com/#/partners/7013 http://www.cambiobc.co.uk/
+44 (0)7967 142 111
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Från: "Gabrie Avram"
Datum: 21 juni 2011 23.42.55 CEST
Till: "Showroom forum"
Ämne: RE: Watchout 4 - out of sync
Svara till: "Showroom forum"
Thank you for your help.
Found a source link DVI cable not performing well
(No picture from input on the VPs other that the first one), but the problem was still there.
I ended up using Watchout to do the blend without feathering and set the background in overlapped configuration.
Gabe Avram
Video Engineer
Image Technical Services
720 Crown Point Cross Road
Winter Garden, FL 34787
407-905-2100 office
gavram@goimage.com
www.GoImage.com
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Från: Claude Rivet
Datum: 21 juni 2011 21.09.21 CEST
Till: "Showroom forum"
Ämne: Re: Watchout 4 - out of sync
Svara till: "Showroom forum"
One last thing, encore is extremelly dependent on cabling, I do not count the amount of times a cable
that was otherwise working well introduced delays and lag in the system, every single setup we do we
have to do the cable dance for source link and program link, we use dual link cables, as short as possible,
huge bandwith and even then we always have to change a few.
Most of our guys that starts on encore do not believe us when we tell them their lags are the result of cabling
but have to face the facts at some point, encore is ultra picky.
Never rule out cabling, especially if after trying what I suggested in my previous answer it still does not work.
Claude Rivet
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Från: Claude Rivet
Datum: 21 juni 2011 21.03.38 CEST
Till: "Showroom forum"
Ämne: Re: Watchout 4 - out of sync
Svara till: "Showroom forum"
Typical setup for me I think I know what's up, seen it before. Still not sure if the culprit is watchout
not syncing well on a stitch or if it is the pixel doubling of encore that introduces a cumulative delay
(center screen generates two doubling, sides generate just one) or some form of uneven latency
but here are the solutions:
- have Watchout overlap and specify in your widescreen menu in the encore controller that the background
is overlaped rather than edge-butted.
- In watchout put each screen in their respective tier (you will need to create those tiers, cut the display from
the main tier and paste it in the new tier, it will keep it's location).
This will have Watchout share content between projector without feathering and fading the blend.
You keep encore feathering and alpha blending capabilities, just remember to put pixel doubling off
in the widescreen menu of encore.
- Or/and-create a pre-split video and import the proxy in your timeline, watchout keeps a better sync on a stitch
when done as a pre-split, have no clue why but I have experienced this a few times so I know it helps.
- Or/and-last but not least you can put Watchout as a foreground in encore rather than a background,
this will let you use Watchout to mask you PiPs and in weird playback situations you can use an extra
watchout head just to playback the problematic videos and use encore to scale them to the wanted size,
as you know encore scales very very well and for most content a doubling in size is easily doable with very clean results.
Hope this helps
Claude Rivet
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Från: Brian Court
Datum: 21 juni 2011 20.05.24 CEST
Till: "Showroom forum"
Ämne: Re: Watchout 4 - out of sync
Svara till: "Showroom forum"
Creative Technology out of Chicago did it for us with a 66 projector seamless blend in the round.
Looked and performed great.
Brian Court
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Från: Justin Myers
Datum: 21 juni 2011 19.49.48 CEST
Till: "Showroom forum"
Ämne: Re: Watchout 4 - out of sync
Svara till: "Showroom forum"
Your Encore system is not configured correctly.
W/O has to enter Encore in the unscaled BG layers. All W/O sources MUST match it's corresponding VP's
output pixel space and W/O overlaps MUST all match the Encore's overlap settings.
Then in Encore - and I can't remember the exact settings - it must honor W/O's data doubling, but apply Encore feathering.
W/O's feathering needs to be turned OFF. Essentially - at this point - Encore is maintaining W/O's per display data,
but enabling feathering on the Encore side, so that other Encore layers (on top of W/O) can be feathered appropriately as well.
If you still have trouble, I suggest you contact an Encore operator who has done this before for some consultation.
Best of luck,
JJ Myers
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From old Showroom Forum thread about Barco Encore: Watchout 4 - out of sync
Sorry for reposting others content, but I think this is in everybody's interest./jonas
Från: "Gabriel Avram"
Datum: 21 juni 2011 18.37.48 CEST
Till: "Showroom forum"
Ämne: Watchout 4 - out of sync
Svara till: "Showroom forum"
Hi everybody!
We have a 4 Watchout 4 system that we are using it to feed the background into a 3 screen Encore blend.
We do 1920x1080 and I am trying to track down the following problem:
If the blend is set-up to be done with the Encore there are small loose of sync times between the Watchout computers,
which can be seen especially on the dynamic content videos. If the blend is done with the Watchout, everything is in sync,
but you cannot use the Encore to do pip over the background.
Any ideas why the Watchout is loosing sync when you have the displays side by side and add a wide video over all of them,
but not when they are overlapped?
Thank You!
Gabriel Avram
Video Engineer,
Image Technical Services
Orlando, FL
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It's to use a straight cable between Production and Display in order to isolate your issues with switches.
Computer & networks trouble-shooting 101...
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problem with image rotation
in WATCHOUT FORUM
Posted
From this thread in the forum:
- Posted: 13 August 2011 07:29 PM
- multiple displays per computer - no output on the rotated displays
http://www.dataton.com/forum/viewthread/108/
Regarding rotation:
Yes, this is a known problem that will be solved in the upcoming 5.1 release.
No timeframe on this yet, unfortunately.