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Jonas Dannert

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Posts posted by Jonas Dannert

  1. Hi,

     

    I have never seen anyone using the capture card as an audio out device with WATCHOUT, this is not recommended.

    Use the motherboard audio or if that's not good enough, install a separate audio card.

    I would guess this will account for your delay problems.

    If one uses the Display or Production computer audio output, should not matter.

     

     

  2. Ok, I see...

     

    What motherboard do you use?

    Maybe a separete RAID-controller card is one way?

     

    Here is a link to an Adaptec pdf, although somewhat old, on the subject:

    http://www.adaptec.com/nr/rdonlyres/14b2fd84-f7a0-4ac5-a07a-214123ea3dd6/0/4423_sw_hwraid_10.pdf

     

    This another one re: Performance

     

    With the software based RAID0 and RAID1 performance is negligible.

    However, performance goes down when you use parity-based arrays and/or several arrays at the same time.

    The performance of a software-based array is dependent on the server CPU performance and current load.

     

    http://www.cyberciti.biz/tips/raid-hardware-vs-raid-software.html

     

  3. No, have not seen anyone using this with WATCHOUT, and it has not been tested by us.

     

    Normal recommendations, tried and tested is:

     

     

    LIVE DATA - Datapath VisionRGB-E1 or -E2s (RGB/VGA/DVI/HDMI(data) )

    http://www.datapath.co.uk/rgbcapturecards.html

     

    LIVE VIDEO - Blackmagic Design DeckLink SDI or Decklink Duo (HD and SD SDI):

    http://www.blackmagic-design.com/products/decklink/

     

    LIVE VIDEO - Blackmagic Design Intensity Pro (HDMI(video) + Analog video)

    http://www.blackmagic-design.com/products/intensity/

     

  4. Hi all,

     

    On popular request, here is the specification on the InfoComm 2011 SHOW-computers,

    running four (4) FullHD, 1920x1080, outputs on the WATCHOUT Display Computers.

     

    Operating system: Windows 7 SP1, Home Premium, 32-bit English

    CPU: Intel Core i7 Hexa 990 3.47 GHz / 12MB / Socket 1366

    Graphics Card: Sapphire RADEON HD6970 2GB GDDR5 PCI-E DVI x 2/MiniDP x 2

    (needs 2 ACTIVE MiniDP->DVI Single-link adapters for 4 DVI outputs)

    Motherboard: ASUS X58 Sabertooth

    RAM: Corsair 6 GB, DDR3-1066, 2 GB x 3, triple-channel

    HD: Intel SSD 510 Series, 250GB

    DVD: NEC DVD-R/RW DL

    Power Supply: Corsair HX650W

    Chassis: Image Shapetek EYE-4806BK, 19 inch 4U rack-chassie, black

     

    Capture DVI: Datapath VisionRGB E-2s

    Capture HDSDI: Decklink Duo

    Capture HDMI: Intensity Pro

  5. Hi all,

     

    This is what we say about WATCHOUT 5 & Windows 7, 32- or 64-bit:

     

    ———————————————————————————————————-

     

    SOFTWARE/Operating system

     

    WATCHOUT 5 supports a 64-bit OS, but is a 32-bit application, like QuickTime and many codecs/drivers used in Windows.

    WATCHOUT don’t need or run any faster/better with more memory than 4 GB.

     

    If you have a system with more memory than that, and want to use all of the memory for other purposes, you’ll need a 64-bit OS.

     

    We recommend 32-bit Windows 7 SP1, Basic, Home Premium or Professional versions

     

    Latest QuickTime installed, 7.7.1 or newer: http://www.apple.com...ktime/download/

     

    ———————————————————————————————————-

     

    Some other comments:

     

    There has always been a need to tweak a PC for stable media playback, and very much more so with Windows 7, especially 64-bit.

     

    There are many things that could be done to a WATCHOUT Display PC, to make it run more reliable & stable than a off-the-shelf PC.

     

    Like always having the latest BIOS, peripheral, graphic- and capture-card drivers installed.

     

    Here are a list with guidelines on how to achieve this:

     

    http://www.dataton.c..._turned_off.png

    http://www.dataton.c...eatures_off.jpg

    http://www.dataton.c...ng_list_2.0.pdf

     

     

    Implement the full list on one machine, test and verify playback, and then image the others from that PC.

     

     

    WATCHOUT is sold, mainly, as software only, this does not mean that it will run flawlessly on

    any combination of hardware, software, codecs and drivers.

     

    It is up to the PC supplier/builder to test and verify a machine for stable media playback.

  6. Hi Robert,

     

    First, standard procedure in WATCHOUT, use separated audio whenever possible.

     

    ProRes is not a recommended format for stable playback.

    It's played back by QuickTime, and a bit out of our control, so to speak.

    Although many swear by it as the ultimate playback format quality-wise,

    there are many issues to overcome, hardware & software-wise, to make it work,

    especially in a Windows-environment.

    It's is an intermediate codec designed for editing not playback, after all.

     

    [strong]The recommended formats for stable & smooth WATCHOUT-playback is

    MPEG-2, WMV-9, H264 and Animation ( if Alpha is needed), in that order.[/strong]

     

    Hop this helps,

    Jonas Amren

    Dataton Support

    Dataton Support

  7. These cards will not work with WATCHOUT.

     

    While the capture part might be made to work, the graphics output lacks the full hardware support for DirectX/Direct3D

    that WATCHOUT heavily relies on. If not, it would have been a useful tool.

     

    Best Regards

     

    Jonas Amren

    Dataton AB

     

  8. Hi Michael,

     

    What kind of codec/s for video/sound, is used in the .mov-files?

     

    Your Production computer is a different setup than the Display PC:s, right?

    Other sound card/drivers? What kind of codec/s is used in the .mov-files?

     

    If so, that's the answer.

     

    It's always recommended to run with audio separated from the video-file, preferably .wav-format.

    This always work. (and sound better)

     

    Best Regards,

     

    Jonas Amren

    Dataton AB

  9. Hi all,

     

    Avoid downloading .dll-files from other sites, this will create other stability issues.

     

    This file is installed by WATCHOUT, in it's program folder.

    Following the Tweaking List guidelines (ALL of them), see below, will not create this issue, AFAIK.

    This problem has to be resolved in other ways. Try with this:

     

    Clean UN-install & RE-install of WATCHOUT

     

    Start with the Production computer:

     

    1) Disconnect the WIBU-key

    2) Uninstall WATCHOUT and WIBU-key

    3) Restart.

    4) Remove any eventual remaining WATCHOUT or WIBU-key parts on the computer

    5) Install the new 4.3 again fresh.

    6) Restart.

    7) Connect the key again and let it install.

    8) Do the same process on your Display computer/s

    9) Launch your show and go online.

     

    QuickTime should be the latest, 7.6.9 or later

     

    LINKS:

     

    http://www.dataton.com/downloads/watchout/support/tweak/UAC_turned_off.png

    http://www.dataton.com/downloads/watchout/support/tweak/Win7_Media_features_off.jpg

    http://www.dataton.com/downloads/watchout/support/tweak/Windows_7_Tweaking_list_2.0.pdf

     

    Best Regards,

     

    Jonas Amren

    Dataton AB

  10. Hi all,

     

    This is what we say about Windows 7 & WATCHOUT:

     

     

    -----------------------------------------------------------------------

     

    SOFTWARE/Operating system

     

    Windows 7, requires WATCHOUT 4.2.x or later.

    WATCHOUT 3.4.2 or older is NOT compatible with Windows 7 or 64-bit.

     

    WATCHOUT 4.2.x supports a 64-bit OS, but is a 32-bit application,

    like QuickTime and most of the codecs used in Windows,

    and don't need or run any faster/better with more memory than 3 GB.

     

    If you have a system with more memory than that, and want to use all of the memory

    for other purposes, you'll need a 64-bit OS.

     

    We recommend 32-bit Windows 7 SP1, Home Basic, Home Premium or Professional versions

    - Windows Vista SP2 or Windows XP SP3, 32-bit - Home or Professional version can also be used

     

    Latest QuickTime installed, 7.6.9 or newer:

     

    http://www.apple.com/quicktime/download/

     

    -----------------------------------------------------------------------

     

    Some other comments:

     

     

    " I ran them under the XP mode/Vista modes in Win 7( 64bit) and still had issues"

     

     

    This is not recommended, it will only slow WATCHOUT down and create other issues.

    Most problems arise because Windows Media Center Features is not turned off, especially in Win7 64bit.

    See below for more on this.

     

     

    "i have uninstalled the catalyst control center and now work fine"

     

     

    This means that your Display PC have not been tweaked and setup properly.

    It's nothing magical with this, there has always been a need to tweak a PC for stable media playback, and very much more so with Windows 7, especially 64-bit.

     

    There are many things that could be done to a WATCHOUT Display PC, to make it run more reliable & stable than a off-the-shelf PC.

    Like always having the latest BIOS, peripheral, graphic- and capture-card drivers installed

     

    Here are a list with guidelines on how to achieve this:

     

    http://www.dataton.com/downloads/watchout/support/tweak/UAC_turned_off.png

    http://www.dataton.com/downloads/watchout/support/tweak/Win7_Media_features_off.jpg

    http://www.dataton.com/downloads/watchout/support/tweak/Windows_7_Tweaking_list_2.0.pdf

     

     

    I would implement the full list on one machine, test and verify playback, and then image the others from that PC.

     

     

    "My opinion is that running a 32bit professional sw on a 64 bit os is an emergency set, I’m waiting for a 4.4 double version

    ‘cause actually most of hardware providers came in with win7 display/producer pcs."

     

     

    That might be so, but there are a bit more to it, than that. One thing lost with WATCHOUT as a

    64-bit application, will be anything that relies on on 32-bit software & drivers, QuickTime for instance...

     

     

    There will not be a 4.4 "double-version". That we will end up in 64-bit sometime in the future is likely,

    but I don't think you will not see a big performance advantage because of 64bit.

    WATCHOUT does not benefit from more memory than 3 GB yet, anyway.

     

     

    We are running Windows 7 32-bit and 64-bit in all our test and demo machines, without any of your troubles.

    As I said above, there has always been a need to tweak a PC for stable media playback in a professional environment,

    and very much more so with Windows 7.

     

     

    Just because WATCHOUT is sold as a software only, does not mean that it will run flawless on any combination

    of hardware, software, codecs and drivers. It's up to the PC supplier to test and verify a machine for stable media playback.

     

     

    "UPDATE: I’ve got a phone call from a friend who’s expreriencing the same problem when He tries to put display windows in minimized mode to set up capture cards, even under xp…My advice was to downgrade to 4.2.2, I’m starting to think there’s a bug in 4.3 version…"

     

     

    See my setup answer above, there is not a bug that we know of in 4.3 in this respect. Downgrading to 4.2.2 is maybe a temporary solution,

    the problem is most likely found elsewhere, and has to be tracked down.

     

     

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