assafyosef Posted December 12, 2014 Report Share Posted December 12, 2014 hi, I just replaced my laptop and using production with win8 everything worked fine until I got a multichannel wav file. the file opens well in the channelshifter software, but when I put it on the timeline is gives me this error : operating system error:614 ; directshow media error what can I do to solve this? thank you, assaf 0 Quote Link to comment Share on other sites More sharing options...
Mike Fahl Posted December 13, 2014 Report Share Posted December 13, 2014 WATCHOUT 5.5.2 will be released early next week. It improves compatibility with Windows 8.1. Let us know if that solves your problem. If not, please contact support@dataton.com for assistance. Mike 0 Quote Link to comment Share on other sites More sharing options...
assafyosef Posted December 13, 2014 Author Report Share Posted December 13, 2014 just to update - I checked the same file with win 7 and it doesn't give me an error in production. also if I open the file with channelshifter and change the audio channels it doesn't give me an error hope the 5.5.2 will solve this problem. assaf 0 Quote Link to comment Share on other sites More sharing options...
Alexey Posted December 15, 2014 Report Share Posted December 15, 2014 The same thing with a mp3 file on win 8. The message is: Operating system error: No such interface supported. Direct show media error. However it works fine on win 7. 0 Quote Link to comment Share on other sites More sharing options...
Jonas Dannert Posted December 15, 2014 Report Share Posted December 15, 2014 Alexey, 1. "No such interface supported", indicates that no default audio device is selected and/or has a driver installed. 2. "However it works fine on win 7", on the same hardware as above? 3. Please use Windows 8.1 Update 1, not Windows 8. 4. WATCHOUT 5.5.2 was released today, can be found on our website. /jonas 0 Quote Link to comment Share on other sites More sharing options...
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