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Bad image with magewell dual hdmi


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i am configuration a system with a Magewell dual HDMI capture card.

i started testing the system with input from a laptop with HDMI output, 1920x1080@60hz, but the image i get un the capture, is very pixelated and unfocused.

the image is fine when connected directly to a monitor.

anybody has any idea what might be the problem? 


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WATCHOUT version?

Have seen what you describe when the display computer with the capture card is powered up with the capture signal not present. the capture card can default to 640x480 with no signal, then when you add the signal, whatever it gets it scales down to 640x480 then back up to the res specified in WATCHOUT, significantly degrading the signal.

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