3D mapping looses geometric correction

[Kasperdurr]

Hi All

We have a fixed installation at a museum. We are using Watchout 6.2 for geometric mapping onto a 3d-model in Watchout.
The setup uses 3 projectors with overlap, projecting on a physical structure. 

Usually this works fine, but more than 5 times now over 1 year, we have experienced that Watchout looses its mapping, and from that point on the mapping is not correct, and wan't be correct before we adjust again with the production software. When the mapping is offset, we tried adjusting the projectors to see if the problem could be them moving, but the mapping is offset in a way that projector adjustments would not be able to solve, and therefor not a physical problem, but more likely a software-problem. 

The installation shuts off each evening and turns on each morning. The Watchout show is startet and shut down from a control-system (Medialon).    

Does anyone have similar experiences with a fixed installation using the 3d-mapping features? 

 

Best regards Kasper

[jfk]

There have been numerous bug fixes between 6.2 and 6.2.2, have you considered updating?

You indicated "... Watchout show is startet and shut down from a control-system (Medialon) ...". Can we assume that means system is operating in cluster mode (no WATCHOUT Production)?

 

[Kasperdurr]

Thanks - I will try updating again. Has the updates between 6.2 and 6.2.2 had a lot to do with the 3d-mapping?

The system is running in cluster mode yes, with no Production machine.