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Watchout 7 - after installation error


Zlati

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Greetings all,

I have an error showing up after I try to start the Watchout producer after the installtion has finished.
The error is in attached as a picture below.
Does anyone have an idea for what it might be? 
Googleing it didn't show any result...

Thank you!

PS:
Here are my specs:
Acer, Nitro 5
AMD Ryzen 7 5800H 3201 MHz
Nvidia 3070
40GB RAM 
2 SSD's - 1TB Each

Screenshot 2024-03-18 131349.png

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  • Dataton Partner
3 hours ago, Manoj Mulam said:

 

I have an error showing  Watchout producer 

 Add in Displayimage.thumb.png.979b6dddb2fcccdd2e90d61a405ff106.png

[Server2][Director] Could not update state for Runner(s).

Are you referring to the warning message that it is not recommended to add a display to the production computer?

This is just a new warning message. You can just click ok and create a local display but you're in charge of performance issues etc. when running all on one physical computer.

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  • Dataton Partner

Have you ever seen your second display on GPU channel 2 on this machine?

On my notebook, I have to set e.g. channel 5 to connect to a display on my HDMI port.

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  • Moderator
1 hour ago, RBeddig said:

Have you ever seen your second display on GPU channel 2 on this machine?

On my notebook, I have to set e.g. channel 5 to connect to a display on my HDMI port.

 

1 hour ago, Manoj Mulam said:

Yeah I set gpu channel 2 on seconds

Display but it was not showing 

Isn’t Rainer suggesting that your external output may be a different channel number than 2? Have you tried other output numbers? Seems Rainer had to go all the way up to 5 to find his second output.

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  • Dataton Partner

Tip of the day = select your device under "Devices" and choose "reset services to default" in the property pane. It will render the display info and show you the appropriate display channel number.  Once you (de)activate a display, the display info will again disappear on all displays.

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  • Dataton Partner
On 3/28/2024 at 4:43 PM, Manoj Mulam said:

i have one  Sarver 

for wo7 totally work fine 

nice & smooth work  wo7 7.1.2  

but laptop are not work 

What exactly doesn’t work? What does the splashscreen show if you follow

the instruction above? 
 

 

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On 3/28/2024 at 10:57 AM, RBeddig said:

Have you ever seen your second display on GPU channel 2 on this machine?

On my notebook, I have to set e.g. channel 5 to connect to a display on my HDMI port.

What does the Runner's choice of Channel depend on?
Is it possible to understand in what ways the channels have been routed relative to the outputs of the Graphics card?
Thank you

Diego - PlayIT

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  • 5 months later...
  • Member

i'm use same

sarver WATCHOUT Producer  &   VisualRenderer

how to clear this error


Server2 - VisualRenderer
Unknown error exception has caused the application to crash.


Server2 - Runner
Using 127.0.0.1 as Director.

Error.jpg

Edited by Manoj Mulam
im use wo 7.3.1
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  • Dataton Partner
18 hours ago, Manya said:

How to mach IP Address runner & po

1Untitled.png

What you see is the splash screen showing the IP(‘s) which can be used to drive the displays from an external director. This will be the ip address shown behind the device when you reach the server from a producer from a different machine. In the device list you will always see the localhost address (127.0.0.1) behind your machine since that is how your program is reaching itself. This is normal behavior. 

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  • Dataton Partner
19 hours ago, Manya said:
22 hours ago, Manya said:

i'm use same

sarver WATCHOUT Producer  &   VisualRenderer

how to clear this error


Server2 - VisualRenderer
Unknown error exception has caused the application to crash.


Server2 - Runner
Using 127.0.0.1 as Director.

Error.jpg

Would need much more info on your configuration and specific application to give you a sensible answer. First advice is to use the latest available release v7.4.1. Second advice is to ideally use a second machine as producer. Although it’s possible to run producer on the server and can be a valuable feature in some occasions, it’s not the preferred way of running your show. Director can be run on the display server without issues, producer is best ran from a secondary machine. 

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