Gregor SNG Posted September 21, 2015 Report Share Posted September 21, 2015 Hello! I am new to Watchout, so please bare with me if i missed the answer to my questions in other posts. I use Watchout 6 with Windows 7. I have inherited a production with over 1500 cues. The project came on a USB stick, when i loaded it, it started to send error messages. On some production computers it will not load one specific folder with video files. The error is: Operating system error: Unspecified error; Cant read media file It will playback audio from video files and .caf files, but it sends this message when playing mp3: Operating system error: the owner SID on a per-user subscription doesn't exist; DirectShow media error And for wav, aiff,... This: rendering error: Not implemented; Not implemented I have turned of the media center and so on, and i set for all the files to open with Media player, but no luck. Any ideas? Best, Gregor 0 Quote Link to comment Share on other sites More sharing options...
Moderator jfk Posted September 21, 2015 Moderator Report Share Posted September 21, 2015 WATCHOUT has never natively supported .mp3 audio files. Granted, they would sometimes work due to non-WATCHOUT components on the computer that enabled .mp3 for DirectX, and WATCHOUT would inherit support for mp3 via DirectX. So you need to troubleshoot your third party DirectShow support for .mp3 or convert your audio files to .wav. 0 Quote Link to comment Share on other sites More sharing options...
Member mindopera Posted September 21, 2015 Member Report Share Posted September 21, 2015 I would convert the MP3 file to wav files for stable playback and eliminating any issues if you switch out server computers. 0 Quote Link to comment Share on other sites More sharing options...
Gregor SNG Posted September 21, 2015 Author Report Share Posted September 21, 2015 Ok, that i can convert. But what bothers me the most is i can play only .caf files on at least three different production computers. I am not a programmer so i don't go further from copy/paste prompts to Terminal or Command line. So DirectShow tweaks not my teritory. I can convert to .caf but i would rather figure out why it doesnt play any audio. Thanks, Gregor 0 Quote Link to comment Share on other sites More sharing options...
Gregor SNG Posted September 22, 2015 Author Report Share Posted September 22, 2015 Ok solved, i converted all files to .wav and reconecting them one by one. One more thing that does not belong to this thread, but i will dare to ask; i use two projectors stacked to get more luminosity. So the screens are overlayed completly. I cannot get to the settings of the lower screen without moving the upper one. Any way to do this? 0 Quote Link to comment Share on other sites More sharing options...
Dataton Partner Walter Posted September 23, 2015 Dataton Partner Report Share Posted September 23, 2015 Yes of course, use separate tiers for both displays. You have to do this anyway to prevent the displays to blend with eachother. (Or did you mean something totally different?) 0 Quote Link to comment Share on other sites More sharing options...
Gregor SNG Posted September 28, 2015 Author Report Share Posted September 28, 2015 You know what they say - if else fails, read the instructions... Thanks Walter 0 Quote Link to comment Share on other sites More sharing options...
Bluetonesblue Posted September 29, 2015 Report Share Posted September 29, 2015 I would suggest using a distribution amp to feed the same signal to both projectors and just use the projectors to do the overlap, instead of having Watchout manage double duty to send the same signal to 2 outputs. My 2 cents... your mileage may vary... 0 Quote Link to comment Share on other sites More sharing options...
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