Brecht Posted November 28, 2023 Report Share Posted November 28, 2023 Hi, I just got a ESI Gigaport eX, since it was recommended by someone in the Facebook group. It is detected by Windows without driver as promised. So far so good. But now I'm stuck on how to get it integrated in my project and how to send my 4 sound files to my 4 different outputs/speakers. Can someone help me out? Also the 'Audio Out' menu in the windowed output is greyed out, I cannot select it. I use the latest version 6.7.2. Audiocard is connected to the display computer. Thanks a lot for your help. 0 Quote Link to comment Share on other sites More sharing options...
Moderator jfk Posted November 28, 2023 Moderator Report Share Posted November 28, 2023 please indicate WATCHOUT version, is the interface connected to watchmaker/ production or watchpoint / display? 0 Quote Link to comment Share on other sites More sharing options...
Moderator Morgan Wong Posted November 28, 2023 Moderator Report Share Posted November 28, 2023 To assign the audio cue/file channel output: https://www.dataton.com/watchout-users-guide/cues/sound-cue-specifications and how do you connect the audio interface? Production PC: File>Preferences> Audio out setting Choose the interface & set the correct output channel NOTE: The “Audio Out” settings in the Preferences dialog box apply only to the production computer. Display PC. Each display computer has its own, independent assignment of audio output channel. This is accessed through the “Audio Out” menu shown by pressing Ctrl-W on a display computer (see https://www.dataton.com/watchout-users-guide/installation/sound 0 Quote Link to comment Share on other sites More sharing options...
Brecht Posted November 28, 2023 Author Report Share Posted November 28, 2023 1 hour ago, jfk said: please indicate WATCHOUT version, is the interface connected to watchmaker/ production or watchpoint / display? I use the latest version 6.7.2. Audiocard is connected to the display computer. In the meantime I have acces to the 'Audio Out' menu in the display computer, but I can 't get any sound to play from the card in WO. In Windows it plays fine. When I select the LCD screen connected to the display computer the sound I hear the sound through the internal speakers from the screen. But when I select the ESI audiocard or the minijack out from the displaycomputer there is no sound going to the speakers. Thanks for the help already. 0 Quote Link to comment Share on other sites More sharing options...
Moderator jfk Posted November 29, 2023 Moderator Report Share Posted November 29, 2023 22 hours ago, Brecht said: I use the latest version 6.7.2. Audiocard is connected to the display computer. In the meantime I have acces to the 'Audio Out' menu in the display computer, but I can 't get any sound to play from the card in WO. In Windows it plays fine. When I select the LCD screen connected to the display computer the sound I hear the sound through the internal speakers from the screen. But when I select the ESI audiocard or the minijack out from the displaycomputer there is no sound going to the speakers. Thanks for the help already. Could you provide a screenshot of the watchpoint computer’s Audio Out menu with an output selected so we can see the available audio output choices? (Something like this … In your audio cue, How are you designating the display computer for audio output? Are you using the output channel assignments tab to route your outputs? Is the audio volume tween set above 0 ? 0 Quote Link to comment Share on other sites More sharing options...
Brecht Posted November 29, 2023 Author Report Share Posted November 29, 2023 5 hours ago, jfk said: Could you provide a screenshot of the watchpoint computer’s Audio Out menu with an output selected so we can see the available audio output choices? (Something like this … In your audio cue, How are you designating the display computer for audio output? Are you using the output channel assignments tab to route your outputs? Is the audio volume tween set above 0 ? I'll post a screenshot tomorrow, when I'm back at the office. Anyways, volume tween is set to 100. I guess my WO project is configurateed fine, since I hear the sound coming from the LCD screen which is connected to the HDMI port, when I select it as Audio output. But when I select ESI of onbaord card with minijack out, it doesn't work, although I can get sound from WIndows. 0 Quote Link to comment Share on other sites More sharing options...
Dataton Partner Jim Testa Posted November 29, 2023 Dataton Partner Report Share Posted November 29, 2023 We just tested one in our office and it worked. Are you using the ASIO driver? 0 Quote Link to comment Share on other sites More sharing options...
Brecht Posted November 30, 2023 Author Report Share Posted November 30, 2023 Ok It works after rebooting the display computer. Strange because I had done it before. 0 Quote Link to comment Share on other sites More sharing options...
Brecht Posted November 30, 2023 Author Report Share Posted November 30, 2023 16 hours ago, Jim Testa said: We just tested one in our office and it worked. Are you using the ASIO driver? No I didn't install any driver at all. It works after rebooting the display computer by the way. But I can't figure out how I select in Watchout production what output channel on the soundcard I want to use. I have 4 seperate audiofiles and I want them to be played on 4 different outputs. 0 Quote Link to comment Share on other sites More sharing options...
Mike Fahl Posted November 30, 2023 Report Share Posted November 30, 2023 2 hours ago, Brecht said: But I can't figure out how I select in Watchout production what output channel on the soundcard I want to use That's done on the "Output channel assignments" tab, as suggested by Jim above. 0 Quote Link to comment Share on other sites More sharing options...
Moderator jfk Posted November 30, 2023 Moderator Report Share Posted November 30, 2023 6 minutes ago, Mike Fahl said: That's done on the "Output channel assignments" tab, as suggested by Jim above. … in the sound cue, on the second tab … 0 Quote Link to comment Share on other sites More sharing options...
Brecht Posted November 30, 2023 Author Report Share Posted November 30, 2023 23 minutes ago, jfk said: … in the sound cue, on the second tab … Yes thank you all I got it working now. I know about the Output Channel Assignment but I only got it working after I installed the Asio driver on the display computer 0 Quote Link to comment Share on other sites More sharing options...
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