MickM Posted June 17, 2016 Report Share Posted June 17, 2016 I'm trying to control a Lightware MX16x16DVI-Plus matrix from Watchout 5. The commands are very simple, such as {%1} to go to preset 1. The matrix is set to address 192.168.10.191, port 10001. The Watchout output is set the same, as a TCP output. I get the error message 'failed to deliver command' I've tried adding $0D, as many devices like commands to be finished with a carriage return. I can send the command from within the Lightware software or web interface using the Terminal tab, so I know the matrix responds properly. Any ideas how to get Watchout and my matrix talking? Thanks. 0 Quote Link to comment Share on other sites More sharing options...
Michele Dallaglio Posted June 17, 2016 Report Share Posted June 17, 2016 Normally Lightware matrices accept a connection at a time, you've tried with or without the activated control software ??? The correct string is with $ 0d. 0 Quote Link to comment Share on other sites More sharing options...
Thomas Leong Posted June 17, 2016 Report Share Posted June 17, 2016 Don't have one, and never tried a Lightware (wish I could afford one!). but I have successfully tried commands from Watchout to a Kramer matrix before. So below is a guess, from browsing the Lightware manual. According to Pg 13, if using Ethernet to control it with a direct connection to a computer, a cross cable is required, i.e. a normal CAT5 will not do. If making your own cable, that page shows the required cross connections. Secondly, (pg 23) it seems that "Matrix routers can be controlled with multiple control protocols. Lightware routers have a special protocol, but to interoperate with third party devices, a secondary protocol is also provided...Lightware Device Controller software and the built-in website works only with LW protocol (#1)!..." Looks like you have to switch protocols. Refer Pg 23 or 52 of manual. Thirdly, I think the curly brackets { } are for the Lightware protocol only. I think from Watchout, you have to use " " for string outputs, else just plain hex code numbers without spaces in between, with the carriage return at end. You would just have to try. Good luck! Thomas Leong 0 Quote Link to comment Share on other sites More sharing options...
Mike Fahl Posted June 18, 2016 Report Share Posted June 18, 2016 The message 'failed to deliver command' indicates that noone is listening for TCP traffic on the specified port and IP address. Trty with a telnet client first, just to make sure you can connect. Also, are you sure it's TCP, and not UDP? Mike 0 Quote Link to comment Share on other sites More sharing options...
MickM Posted June 22, 2016 Author Report Share Posted June 22, 2016 Thanks for the suggestions. I've tried them all but haven't had much luck. I know that the matrix receives commands because I also have a small Kramer button box to switch presets remotely and it always works. What I have found is if I send the command {%1} or {%2} 6-8 times, then it starts talking. Subsequent {%1} and {%2} switch presets right away. Up until that point, I keep getting the "Warning: Failed delivering data" error. 0 Quote Link to comment Share on other sites More sharing options...
Mike Fahl Posted June 22, 2016 Report Share Posted June 22, 2016 Did you try from a simple telnet client, on a Mac or a PC? What was the outcome? Mike 0 Quote Link to comment Share on other sites More sharing options...
Calabash Brothers Posted June 24, 2016 Report Share Posted June 24, 2016 Did you switch the control MODE of Matrix? 0 Quote Link to comment Share on other sites More sharing options...
MickM Posted June 24, 2016 Author Report Share Posted June 24, 2016 I tried using putty to telnet into the matrix and couldn't do that either. I finally found that our Kramer button box, even though it wasn't sending commands, was keeping an open connection to the matrix. The matrix can only handle a single tcp connection at a time, as Michele Dallaglio pointed out above. I thought it would not maintain the connection when not in use. Disconnect the Kramer box and commands went through without any trouble. Thanks everyone for all the help. 0 Quote Link to comment Share on other sites More sharing options...
ChristopherAv Posted November 22, 2017 Report Share Posted November 22, 2017 Can you pls let us know how to send right string command to lightware dvi matrix, to trigger a preset saved . how it should be connected. Am trying this first time. Works fine with lightware device controller software. 0 Quote Link to comment Share on other sites More sharing options...
Moderator jfk Posted November 22, 2017 Moderator Report Share Posted November 22, 2017 Can you pls let us know how to send right string command to lightware dvi matrix, to trigger a preset saved . how it should be connected. Am trying this first time. Works fine with lightware device controller software. In July I controlled a Lightware Matrix in a training class. For the purpose of training, we controlled it via TCP/IP and separately we controlled it via RS-232. Same commands for either method. Strings were straightforward, obtained from the Lightware document MX-DVI-Slim Series User Manual If you need help interpreting the information in Lightware's manual, then you should consider hiring someone with that expertise. 0 Quote Link to comment Share on other sites More sharing options...
ChristopherAv Posted July 3, 2018 Report Share Posted July 3, 2018 Hi how can i send signal to a Sound mixer .. to trigger a particular screenshot created priorly...? . via TCP/IP 0 Quote Link to comment Share on other sites More sharing options...
ChristopherAv Posted July 3, 2018 Report Share Posted July 3, 2018 also we have analogway 350 midra switchers, can i trigger them from watchout? in user manual no string commands given.. so any other way to do it? 0 Quote Link to comment Share on other sites More sharing options...
ChristopherAv Posted July 3, 2018 Report Share Posted July 3, 2018 Hi i have tried to trigger a Lightware DVI matrix 16x16 . but no luck. there is no error . that means am 50% right . only thing am stuck is the command text. as per Matrix user guide if i have to switch source 1 to output 5 the command should be {01@05} . but this is not working.. may i know the right command? 0 Quote Link to comment Share on other sites More sharing options...
Moderator jfk Posted July 3, 2018 Moderator Report Share Posted July 3, 2018 2 hours ago, christopherav said: Hi how can i send signal to a Sound mixer .. to trigger a particular screenshot created priorly...? . via TCP/IP That would be a question for the manufacture of the sound mixer. If their product supports control via TCP/IP, then they will define the strings that must be sent. Without that information, there is no way to answer your question. 2 hours ago, christopherav said: also we have analogway 350 midra switchers, can i trigger them from watchout? in user manual no string commands given.. so any other way to do it? Same answer, have you communicated with Analog Way to determine if they offer control via TCP/IP for the device you are trying to control? 25 minutes ago, christopherav said: Hi i have tried to trigger a Lightware DVI matrix 16x16 . but no luck. there is no error . that means am 50% right . only thing am stuck is the command text. as per Matrix user guide if i have to switch source 1 to output 5 the command should be {01@05} . but this is not working.. may i know the right command? Have you tried sending the string followed by a carriage return (hexadecimal value 0d)? i.e. {01@05}$0D Many command protocols require the carriage return to complete the message. 0 Quote Link to comment Share on other sites More sharing options...
Dataton Partner RBeddig Posted July 3, 2018 Dataton Partner Report Share Posted July 3, 2018 1 hour ago, jfk said: 2 hours ago, christopherav said: Hi i have tried to trigger a Lightware DVI matrix 16x16 . but no luck. there is no error . that means am 50% right . only thing am stuck is the command text. as per Matrix user guide if i have to switch source 1 to output 5 the command should be {01@05} . but this is not working.. may i know the right command? Have you tried sending the string followed by a carriage return (hexadecimal value 0d)? i.e. {01@05}$0D Many command protocols require the carriage return to complete the message. It's a little while since I programmed Medialon Manager for a Lightware matrix but according to the manual it should either work without a carriage return or with CrLf which would be hex values 0d0a. {01@05}$0D$0A I don't know where you're based but you could take a look at universe-control.com. This software can control most devices you'll find in events nowadays. 0 Quote Link to comment Share on other sites More sharing options...
ChristopherAv Posted July 4, 2018 Report Share Posted July 4, 2018 I am from Bangalore india, i tried both type of commands, still no luck. 0 Quote Link to comment Share on other sites More sharing options...
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