Omar Posted March 16, 2013 Report Share Posted March 16, 2013 Hello, I'm running into an issue with Watchout 5.3.1 where the display computer boots up and shows me the Watchout spash screen but does not accept playback commands from the production computer. Two solutions I have found to get control back have been: Fix 1 Go Online/Offline several times and start running through cues. At some point during playback, the display computer responds and we are good for the rest of the night. Fix 2 After going Online/Offline doesn't work. Going into remote management on the display computer and then closing that, then going Online. This is happening with three different showfiles with two different production-display computer pairs. This happens more often on one showfile than the other two. The Production/Display combo are both on their own network with no other traffic. I turn on the Display computers remotely using the Watchout Production computer. The splash screen does not display any error message. I've tried booting manually, giving them more time between commands but that does not seem to have any effect on the outcome. The two solutions above seem to be the only procedures that seem to help. Does anyone have any advice on how I might fix this? Or provide me with some insight on what may be happening? Thanks in advance. Quote Link to comment Share on other sites More sharing options...
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