Vollmers Posted November 3, 2015 Report Share Posted November 3, 2015 Hi Just discovered something weird, and I haven't been able to find anything in the documentation. I'm setting up a new show, and I'm including a browser panel created in Watchnet. I don't plan to use it with an Ipad, or any other mobile device, but as an extra control panel for one of the TV Directors on a PC. I discovered that when the Production machine is online, I can't control the cluster from my Watchnet panel. I have to put it offline, in order to get it working again. In my opinion that's a bug. So my question is, what limitations are there to external control of a cluster, regarding Watchout Production, Watchnet, Kinect etc.? And is there a way to work around these issues? Cheers Christian 0 Quote Link to comment Share on other sites More sharing options...
Mike Fahl Posted November 3, 2015 Report Share Posted November 3, 2015 When the production computer is online, it assumes full control over the display cluster. Thus. if you want the production computer in the system, you must control the production computer instead of attempting to control the cluster. While the production computer allows for external control, this is not supported by WATCHNET. 0 Quote Link to comment Share on other sites More sharing options...
Vollmers Posted November 4, 2015 Author Report Share Posted November 4, 2015 So if I understand you correctly, the Production Computer can be externally controlled by whatever is possible. I get that Watchnet doesn't allow external control, but is it possible to get Watchnet to control the Production Computer? I've tested it, but not with success. Cheers Christian 0 Quote Link to comment Share on other sites More sharing options...
Mike Fahl Posted November 4, 2015 Report Share Posted November 4, 2015 No. WATCHNET was designed to control display clusters only – not the production computer. 0 Quote Link to comment Share on other sites More sharing options...
Vollmers Posted November 4, 2015 Author Report Share Posted November 4, 2015 After a very thorough test, I've uncovered the following behavior. If you online a show from the Production computer, but off line afterwards, the show is then active on the cluster. Unfortunately the cluster still think that it's controlled by the Production computer, and doesn't allow Watchnet to take control. And the other way round. So before you start up, and online a show, you have to decide what ressource controls the cluster - Production or Watchnet. In a future upgrade of Watchout, and with the above in mind, I suggest that whenever a ressource disconnect from the cluster, the control can the be taken over directly by Watchnet, or the other way round. And that these kind of restraints are described in the manual too Best regards Christian 0 Quote Link to comment Share on other sites More sharing options...
KimAndersson Posted November 4, 2015 Report Share Posted November 4, 2015 Just reload the Watchnet panel and Watchnet should take over. We recommend to always go offline on the production computer before taking control over Watchnet. 0 Quote Link to comment Share on other sites More sharing options...
Mike Fahl Posted November 4, 2015 Report Share Posted November 4, 2015 See the WATCHNET User's Guide: http://academy.dataton.com/watchnet/clusterloadshow-action Specifically under "Reload Show". To make sure WATCHNET will take control over the show even if the same show was recently loaded by other means (e.g., the production software), mak sure you select “Force Reload”. 0 Quote Link to comment Share on other sites More sharing options...
songyost kesornsuwan Posted February 23, 2017 Report Share Posted February 23, 2017 i am use windows7 watchout5.5.2 licence 5,6 for equipment i have production computer and 4 display computer i try to use watchnet but cannot [watchnet v1.3.1] i try to play on panel [i make 2 bottom] 2 timeline on bottom but the screen run one by one that mean i push bottom one screen one is play then i push next bottom screen two is play but screen one is stop i see on the watchnet server it show an existing connection was forcibly closed by the remote host watchnet dataton how can i sold it thank you songyost k. 0 Quote Link to comment Share on other sites More sharing options...
Vollmers Posted March 3, 2017 Author Report Share Posted March 3, 2017 As I understand it you run the latest official version of Watchnet, and a rather old version of Watchout. If I had same problem, I would make a test setup, with the latest Watchout version, to see if the problem were still there. Are you sure nothing else is connected to the Display PC's? I had a similar problem, and I discovered some one else were testing something against the same Display PC as me. BTW I just heard that Dataton is about to release a new version of Watchnet, which can co-exist with both Production PC's and Display PC's. Looking forward to the release :-) Best regards Christian 0 Quote Link to comment Share on other sites More sharing options...
Fisejs Posted March 5, 2017 Report Share Posted March 5, 2017 Hello, another question on this topic: is it possible to use watchent and watchout production on the same network while each of them is contorling a different cluster? I am asking because we have permanent instalation with two clusters and they are mostly operated by watchnet. But there are sometimes special actions in the venue part of the instalation (one of the clusters) that requires production computer... thanks for answer 0 Quote Link to comment Share on other sites More sharing options...
Moderator Morgan Wong Posted March 5, 2017 Moderator Report Share Posted March 5, 2017 Hello, another question on this topic: is it possible to use watchent and watchout production on the same network while each of them is contorling a different cluster? I am asking because we have permanent instalation with two clusters and they are mostly operated by watchnet. But there are sometimes special actions in the venue part of the instalation (one of the clusters) that requires production computer... thanks for answer No problem. Display PC/ Cluster can be only controlled by ONE MASTER at same time(Production or WatchNET or command line control). and WatchNET can control multi cluster at same time. 0 Quote Link to comment Share on other sites More sharing options...
Mike Fahl Posted March 5, 2017 Report Share Posted March 5, 2017 is it possible to use watchent and watchout production on the same network while each of them is contorling a different cluster? Yes, that's fine. However, while WATCHNET can control any number of clusters, WATCHOUT production software can only control one cluster at a time. Obviously, you should not attempt to control the same cluster from both at the same time. Mike 0 Quote Link to comment Share on other sites More sharing options...
songyost kesornsuwan Posted September 19, 2017 Report Share Posted September 19, 2017 hi sir i use watchout 6.1.6 to export bandle watchnet and i have a problem with loading to storing presentation i am load about 18-25% it stop work so many time (file .wob 10.5GB) but if i load only 3.5 GB. it ok no problem how i sold this problem i am in thailand they have not dataton consultant in hear thankyou for help asap. songyost k. 0 Quote Link to comment Share on other sites More sharing options...
Thomas Leong Posted September 19, 2017 Report Share Posted September 19, 2017 ...i have a problem with loading to storing presentation i am load about 18-25% it stop work so many time (file .wob 10.5GB) but if i load only 3.5 GB. "Loading to store presentation" where? To USB Flash drive? To harddisk mounted in the desktop? To...???? At first glance, sounds like a FAT32 problem where the max is 4GB. Re-format the drive to NTFS to remove the limit. 0 Quote Link to comment Share on other sites More sharing options...
songyost kesornsuwan Posted September 21, 2017 Report Share Posted September 21, 2017 hi Thomas Leong i am Loading to store presentation To harddisk mounted in the desktop pc [ production pc ] now still problem , how many GB. maximum for loading to watchnet they have limit or not because my job used media about 3.5 GB. for each media i have 3 media need to presentation thankyou for information and need to help songyost k. 0 Quote Link to comment Share on other sites More sharing options...
Thomas Leong Posted September 22, 2017 Report Share Posted September 22, 2017 Songyost, As far as I know, there is no limit. 0 Quote Link to comment Share on other sites More sharing options...
screenshaper Posted September 27, 2017 Report Share Posted September 27, 2017 If you upload using a web browser, try to use a different browser. I expeeienced some difficulties with big .wob and some browser software. 0 Quote Link to comment Share on other sites More sharing options...
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