Makoto Posted August 3, 2021 Report Share Posted August 3, 2021 Hello dear all, My name is Makoto TOKUNAGA from Laguna Hills, Inc., Dataton's partner in Japan. We have been facing a problem for a while with our custom PC using WX8200. We would therefore like to share details of the problem with all of you to find out solution if any. ----- We are planning to update the hardware of the WATCHOUT system where our custom PC has been installed. So, we made a prototype of a custom PC using X299 motherboard + WX8200, however WATCHOUT does not work well. As a symptom, the H.264 movie file always gets jumpy or freezes, also a bit jumpy even with Hap and MPEG2. It is a pretty terrible situation, so we think it is not likely a tweaking issue. However, it works OK with Windows Media Player and VLC media player without any problems. In case of replacing the motherboard by X200 model from other brand, the problem remains the same. In case of replacing the graphic card by RTX4000 from NVIDIA, it works fine with WATCHOUT... Very strange. The configuration of the custom PC is as follows; CPU: Core i9 10920X MB: C9X299-PG300F-O GC: Radeon Pro WX8200 OS: Win10 IoT Enterprise LTSC 2019 We want to use WX8200 because of synchronization purpose with others. ----- In case you have encountered this kind of problem, or if you can share any knowledge to work it out, please advise. Thank you and best regards, Makoto and on behalf of our Izumi HIGASAYAMA, my boss Quote Link to comment Share on other sites More sharing options...
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