We are experiencing issues with Dynamic Image Server 5.5 (as packaged with Watchout 5.5.1). When adding a dynamic image to the production computer, the production computer reports the following error:
From Dynamic Image "<media name>" of Media List, <timestamp>
Error: Server Timeout
In addition to receiving this error message, the requested image blinks in the Dynamic Image Server window. The file requested is jpg format.
Windows 7 64-Bit Enterprise, Service Pack 1
Intel i5-3570k (Image Server)
Intel i7-3770k (Production and Display Computer)
Gigabyte Z77X-D3H Motherboard
Nvidia 640GT Display Card (Image Server and Production Computer)
AMD 7970 Display Card (Display Computer)
Datapath Vision RGB-ES1 Capture Card (Production and Display Computer)
Windows firewall disabled
All computers have static-assigned IP addresses in the same subnet
Production and Display computers function normally otherwise
Verified file path is correct (based on blinking behavior on Image Server, server and file path should be correct)
Verified Production computer can load the same image file directly; independent of the Image Server
Attempted to use different file and file format
Reboot all computers
Uninstalled / reinstalled Watchout on Image Server as suggested in other threads reporting similar issue.
Please let me know if I can provide any additional information. Thank you for your help!