cswartzlander Posted December 19, 2013 Report Share Posted December 19, 2013 Dataton Support,We are experiencing issues with Dynamic Image Server 5.5 (as packaged with Watchout 5.5.1). When adding a dynamic image to the production computer, the production computer reports the following error:From Dynamic Image "<media name>" of Media List, <timestamp>Error: Server TimeoutIn addition to receiving this error message, the requested image blinks in the Dynamic Image Server window. The file requested is jpg format.System Specifications:Windows 7 64-Bit Enterprise, Service Pack 1Intel i5-3570k (Image Server)Intel i7-3770k (Production and Display Computer)Gigabyte Z77X-D3H Motherboard8GB RAMNvidia 640GT Display Card (Image Server and Production Computer)AMD 7970 Display Card (Display Computer) Datapath Vision RGB-ES1 Capture Card (Production and Display Computer)Additional Information:Windows firewall disabledAll computers have static-assigned IP addresses in the same subnetProduction and Display computers function normally otherwiseSteps Taken:Verified file path is correct (based on blinking behavior on Image Server, server and file path should be correct) Verified Production computer can load the same image file directly; independent of the Image Server Attempted to use different file and file format Reboot all computers Uninstalled / reinstalled Watchout on Image Server as suggested in other threads reporting similar issue. Please let me know if I can provide any additional information. Thank you for your help! Clint Quote Link to comment Share on other sites More sharing options...
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